IT ANALYST - SUPPORT

Description

Job Summary: A technology guardian IT professional ensuring stability, security, and continuous innovation, with a focus on support and process improvement. Key Highlights: 1. Essential for keeping everything running efficiently 2. Providing agile support to users 3. Contributing to the continuous improvement of IT processes IT Professional – Be the guardian of our technology! We seek an IT professional who will serve as the guardian of our technology, ensuring stability, security, and continuous innovation. **Here, you will play an essential role:** keeping everything running efficiently, providing agile support to users, and contributing to the continuous improvement of IT processes. If you are driven by technology, enjoy solving problems, and want to join a team that values efficiency and innovation, this opportunity is for you! KEY RESPONSIBILITIES Perform preventive maintenance on computers Perform corrective maintenance on computers Manage inventory of peripheral devices Manage inventory of computers and mobile phones Assist users with software usage Create process manuals Assist in gathering requirements for purchasing new equipment Support outsourcing teams in preventive and corrective maintenance activities Create user accounts and grant access permissions Create email accounts Manage distribution, maintenance, and disposal of equipment (smartphones and other components); perform network equipment updates Perform preventive and corrective maintenance on elevated infrastructure to ensure network infrastructure functionality and integrity Record invoices and departmental bills; monitor backups, virtual servers, and network environment