Software Quality Analyst (CRM)

Description

Job Summary: Work on continuously evolving solutions, tackle real-world challenges, and participate in decisions that shape products used by thousands of companies. Key Highlights: 1. Working in multidisciplinary squads (PO, Dev, QA) using agile methodologies 2. Focus on quality and customer satisfaction through innovative solutions 3. Development of products for thousands of companies At Senior, technology is built by collaborative teams with autonomy, accountability, and a focus on delivering real business impact. You will work on continuously evolving solutions, tackle real-world challenges, and participate in decisions that shape products used by thousands of companies. To help drive the tech ecosystem with us, learn more about our **Senior Technology Manifesto**. **ABOUT THE CHALLENGE**: Here, we follow agile methodologies, working in teams that deliver innovative, valuable solutions to customers. **Our product is an ERP**, and this opportunity is to join a development squad focused on **our CRM solution**, as well as the **mobility squad** for order capture. Our squads consist of multidisciplinary professionals: POs, Developers, and QAs. Agile methodologies are embedded in our DNA, and your participation—and your quality management—will be essential to further ensure customer satisfaction with our solution. Join us to make a difference and build a solution that shapes the future, evolution, and progress of businesses and society. **WHAT WE EXPECT FROM YOU**: * Bachelor's degree completed or in progress in Computer Science, Information Systems, Business Administration, or related fields; * Experience setting up test environments involving databases and respective solutions; * Experience with Oracle/SQL Server and/or SQL commands; * Experience using REST APIs; * Experience with test automation tools (Appium, Cypress, etc.); * Knowledge of non-functional testing. **WHAT COULD ENHANCE YOUR CANDIDACY**: * Experience/knowledge of enterprise management software, preferably the Market or CRM module; * Experience in testing and/or API test automation; * Experience in Quality Management with emphasis on metrics, dashboards, goals, etc.; * Knowledge of the Linux operating system. **Our Benefits**: * Health and dental insurance; * Life insurance; * PPLR — Profit and Results Sharing Program; * Wiipo Card with flexible benefits; * Wiipo Club offering exclusive discounts and advantages; * TotalPass — Gym and wellness benefit; * OnHappy — Travel advantage benefit; * Banked hours; * Citizen company: Extended maternity and paternity leave; * Newborn assistance; * Pet assistance; * Senior Corporate University; * Career development plan. **Our Senior Way**: Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in diversity because experiences and perspectives are unique, offering opportunities inclusive of diverse people and thoughts. This is how we achieve outstanding results—driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our openings and learn more about being a Senior professional on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the largest software developers for business management in the country. With over 35 years of history and operations across Brazil, we drive the digital transformation of thousands of companies through technology. We expanded into international markets with the acquisition of a company in Colombia, strengthening our presence in Latin America. The quality of our solutions results from the work of over 3\.600 professionals and a comprehensive portfolio focused on high performance. Guided by our purpose — Empowering People and Accelerating Businesses — we have been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration, because accelerating the future is part of who we are. Discover more about us at **www.senior.com.br**, or follow our content on social media: