Quality Assurance Supervisor

Description

Job Summary: Quality Assurance Supervisor responsible for developing and improving processes, managing nonconformances, monitoring KPIs, and conducting training. Key Highlights: 1. Leadership in Quality Management 2. Process Development and Improvement 3. Nonconformance Management and Continuous Improvement Quality Assurance Supervisor \#1357 Key Responsibilities Develop, implement, and improve Quality Assurance processes in compliance with sanitary regulations and specific standards; Conduct training and capacity-building sessions for employees on quality processes; Draft, review, and maintain up-to-date SOPs, work instructions, and the Quality Manual; Manage the Nonconformance process, including identification, analysis, and implementation of corrective and preventive actions; Monitor indicators (KPIs), present results, and propose improvements; Investigate market complaints and product/process deviations, proposing corrective actions; Prepare trend reports and periodic product reviews; Analyze and manage change controls, ensuring traceability; Prepare and review quality system-related documentation, ensuring compliance with current regulations; Support internal and external inspections and audits based on technical and legal requirements; Participate in Risk Management reviews, flowchart development, and application of quality tools; Provide accurate technical guidance to the Distribution Center (DC) team; Perform product testing during sampling or in response to complaints to verify conformity. Requirements Bachelor’s degree completed in Pharmacy, Biomedicine, or Nursing (with active registration at the respective professional council); Intermediate English (speaking, writing, reading, and comprehension); Advanced Excel (mandatory); Proven experience in the activities described above and in implementing a Quality Management System; Solid knowledge of: Quality Tools; Root Cause Analysis; PDCA Cycle; ANVISA RDC 665/2022; ISO 13485\. Desirable: Ongoing postgraduate studies or specialization in Quality Systems; Knowledge of statistical tools; Experience with ERPs Proteus and GestQual. Benefits Unimed Health Plan – monthly fee fully covered by the company (20% co-payment for consultations and exams); Meal Voucher – BRL 42.00 per working day; Fuel Allowance – BRL 326.00 per month; Dental Plan – optional, low-cost; Life Insurance – monthly premium fully covered by the company. Employment Type: CLT (Permanent) Work Mode: On-site Location: Area not served by public transportation (personal vehicle required) Working Hours: Monday to Friday, from 8:00 AM to 6:00 PM Remuneration: Please state your salary expectation Minimum Education: Postgraduate Specialization/MBA * Unimed Health Plan * Meal Voucher * Fuel Allowance * Dental Plan * Life Insurance