Working at MedSênior means feeling cared for. It means living the purpose of aging well, building an inspiring culture aligned with the values we believe in. We are a company in motion, and our expansion offers constant opportunities for everyone. Together, we are Bem+. We operate in 7 states and have expansion plans—would you like to join this purpose? Learn more about the positions and apply. Our job openings are also open to persons with disabilities (PCD). #MedSênior #jobopenings #hiring #opportunities #technology #healthcare #hiring **Important: We do not charge any fees during our selection processes.** **Responsibilities and Duties** * Coordinate infrastructure specialists and analysts; * Prioritize requests and manage the operational backlog; * Ensure compliance with SLAs and service levels; * Serve as the focal point between IT, business units, and vendors; * Manage contracts and infrastructure technology vendors; * Lead infrastructure projects; * Maintain and report area performance indicators; * Maintain communication among technology teams; * Handle crisis situations while maintaining communication with stakeholders and focusing on resolution; * Support technical and architectural decisions; * Promote standardization, documentation, and best practices; * Support critical incident management; * Contribute to the evolution of IT governance; * Act as the focal point between IT, business units, and external partners. **Requirements and Qualifications** * Completed bachelor’s degree in IT or related fields; * Postgraduate degree in IT or related areas is desirable; * Experience working in technical leadership or coordinating IT teams; * Solid knowledge of IT infrastructure, including servers, networks, and on-premises environments; * Applied understanding of Information Security; * Ability to read and understand infrastructure architectures; * Strong communication skills, systemic vision, and decision-making ability. **Additional Information** Meal allowance, Gympass, psychological support, birthday leave, and much more. It means living the purpose of aging well, building an inspiring culture aligned with the values we believe in. We are a company in motion, and our expansion offers constant opportunities for everyone. Together, we are Bem+. We are a market reference in senior care, offering beneficiaries more than just a health plan—we provide comprehensive, integrative assistance throughout the process of aging well. Created to serve individuals aged 49+, our story is rooted in preventive medicine and innovation. Our purpose is to deliver the best care experience in support of healthy aging—humanely and with the compassion every beneficiary deserves.