The **Business Analyst** will play a crucial role in facilitating communication and collaboration between POs, development teams, and stakeholders. Their primary responsibility will be to provide technical support to POs and business teams, as well as translate sponsor needs according to the technical ecosystem that enables solutions. Additionally, strong commitment to the problem-solving chapter is expected, supporting analysis (troubleshooting), building workaround solutions (short/mid/long-term), and maintaining solid communication with stakeholders, especially sponsors. **Key Responsibilities** • Collaborate with POs, development teams, and strategic partners to understand business needs and objectives. • Collect, analyze, and document requirements for new and existing products/improvements. • Document business processes and workflows. • Translate high-level business requirements into detailed functional specifications and features. • Participate in the design process for business applications. • Assist partners with questions and inquiries regarding the use of our business applications, providing support and guidance as needed. • Conduct training and provide end-user support for new features and product improvements. • Negotiate agreements and commitments across business units, from initial requirements to final implementation. • Assist in testing and quality assurance processes to ensure product reliability and usability. • Support product backlog management, including feature prioritization and ensuring timely delivery. • Bachelor’s degree in Computer Science, Engineering, Business Administration, or equivalent. • Intermediate proficiency in English and/or Spanish. • Proponent of Agile methodology. • Business knowledge and understanding of delivery priorities to aid decision-making. • Excellent analytical, decision-making, and project management skills. • Excellent interpersonal and relationship-building skills. • Proficient in MS Office applications (Word, Excel, and PowerPoint) and practical knowledge of common application software.