Description
Job Summary:
We are seeking a proactive, solutions-focused IT Analyst to ensure the continuity, security, and efficiency of our technology infrastructure.
Key Highlights:
1. Administer and monitor servers, local networks (LAN/WAN), and cloud services.
2. Implement and monitor information security policies.
3. Identify technological bottlenecks and suggest hardware upgrades and new software tools.
**Advance Your Career at Ford Caminho Araçatuba** ?
Are you passionate about automobiles and seeking an inspiring workplace?
We are looking for a proactive, solutions-focused **IT Analyst** to ensure the continuity, security, and efficiency of our technology infrastructure. You will serve as the focal point for advanced technical support, system administration, and implementation of improvements that boost team productivity.
**Responsibilities and Duties**
* **Infrastructure Management:** Administer and monitor servers, local networks (LAN/WAN), and cloud services.
* **Level 2 and Level 3 Support:** Resolve hardware and software incidents requiring in-depth technical analysis.
* **Information Security:** Implement and monitor backup policies, antivirus, firewalls, and LGPD compliance.
* **System Administration:** Manage user accounts (Active Directory, Google Workspace, or Microsoft 365\) and access to ERPs/CRMs.
* **Continuous Improvement:** Identify technological bottlenecks and suggest hardware upgrades or new software tools.
* **Documentation:** Maintain up-to-date inventories and create Standard Operating Procedure (SOP) manuals.
**Requirements and Qualifications**
* **Education:** Bachelor’s degree completed in Computer Science, Information Systems, Software Engineering, or related fields.
* **Technical Knowledge:**
+ Proficiency in operating systems (Windows Server and Linux).
+ Experience with virtualization (VMware, Hyper\-V) and Cloud Computing (AWS, Azure, or Google Cloud).
+ Solid knowledge of networking (TCP/IP, DNS, DHCP, VLANs, VPN).
+ Familiarity with scripting languages for automation (PowerShell, Python, or Bash).
* **Preferred Qualifications:**
+ Certifications (ITIL, CCNA, AZ\-900, etc.).
+ Technical English for reading and research.
**Behavioral Profile**
* **Analytical:** Ability to diagnose root causes of complex problems.
* **Communicative:** Skill in translating technical terms for non-technical users.
* **Resilient:** Maintain composure and efficiency during mission-critical situations (e.g., server outage).
* **Continuous Learner:** Curiosity to keep pace with rapid technological changes in the industry.
Join **Ford Caminho Araçatuba** and help turn dreams into reality!