Faster chat, better deals — Get the App

Senior Associate III, Customer Service

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

**KEY RESPONSIBILITIES:** * Manage consignment lens inventory; * Plan consignment account audits in alignment with the responsible team; * Execute account audit reconciliation in a timely manner and support the sales force when necessary; * Monitor product expiration dates to minimize risks and financial impact; * Collaborate closely with the sales force to ensure compliance with consignment stock-related performance indicators, such as obsolescence, accurate stock status, reasonable stock levels, and others as defined; * Support shipment-related reporting, ensuring data source consistency; * Support activities related to the consignment team, including: return and tracking of lenses nearing expiration, and analyses for Gov, Alcon internal controls, and AFCM audits; **REQUIREMENTS AND QUALIFICATIONS:** Bachelor’s degree in Business Administration or related fields; Experience in inventory planning, S\&OP, and active interaction with the Commercial team (Internal Customer); **SPECIFIC KNOWLEDGE/SKILLS:** * Advanced/Fluent English; * SAP knowledge; * Strong communication skills; * Proactivity; * Organizational skills; * Ability to identify process improvements; * Advanced Excel knowledge; **ATTENTION: Current Alcon Employee/Contingent Worker** If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Senior Associate III, Customer Service job by Indeed in 2026 | ok.com