Job Summary: A professional responsible for contacting workshops and members and updating information regarding vehicle repairs, ensuring effective communication and monitoring. Key Highlights: 1. Communication with workshops and members regarding vehicle repairs 2. Monitoring vehicle intake and payments at workshops 3. Supporting the Adjustment team with repair supplement requests The Universo AGV universe is a vehicle protection association aiming to provide all Brazilians with high-quality and excellent services through mutualism. It focuses on guaranteeing various benefits to members across Brazil who own passenger or commercial vehicles—including motorcycles, cars, trucks, and premium vehicles. **Responsibilities and Duties** * Contacting workshops via WhatsApp or phone calls to request information and photos of vehicles under repair; * Sending WhatsApp messages to members and third parties with updates on repairs; * Occasional verification of payments within Evexpay; * Confirming vehicle intake at workshops; * Occasionally alerting the Adjustment team regarding the workshop’s need for repair supplements. **Requirements and Qualifications** * Completed High School education; * Proficiency in Microsoft Office suite; * Experience in customer service; * Basic knowledge of mechanics and bodywork is desirable. **Additional Information** Only Universo members enjoy: * Freedom to dine wherever you prefer using our Caju card, valued at R$40.00 (per working day); * Choice between transportation allowance or fuel assistance; * Your health is one of our top priorities—your GymPass membership is fully covered by us! Plus, dependent plans start from R$29.90; * Co-payment medical assistance provided by Unimed; * Training programs through Academia Performance; * Development incentives via partnerships with universities, offering up to 50% scholarships for undergraduate and postgraduate courses; * Partnerships with language schools, providing special conditions for online or in-person learning; * Access to the You Club, offering numerous discounts and benefits at thousands of establishments—including supermarkets, cinemas, pharmacies, hotels, and more; * We also care about your pet—you’ll receive exclusive discounts on assistance plans from our partner Au Happy; * Vehicle protection! 20% discount on Universo AGV association plans! * Gamification program: achieve targets, earn coins, and redeem rewards at the Up Store; * SESC card for you and your dependents, granting access to numerous benefits nationwide—including quality activities and services at low cost. We are specialists in a shared area of interest. Universo AGV focuses on guaranteeing diverse benefits to members who own passenger or commercial vehicles. A regulated and authorized activity under the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to fulfill collective needs proposed to members through cooperation.
João Silva
Indeed · HR
João Silva
Indeed · HR
