OPERATIONS ANALYST – SCHEDULING

Description

Job Summary: Operations Analyst focused on transportation scheduling, responsible for billing, documentation, fleet control, monitoring, and operational performance analysis. Key Highlights: 1. Billing and transportation documentation management 2. Fleet control and scheduling 3. Operational performance analysis and resolution of inconsistencies **OPERATIONS ANALYST – SCHEDULING** **Responsibilities:** \> Request and issue CT-e documents, ensuring accurate billing for all deliveries; \> Generate transportation documents and verify invoices, receipts, and freight bills; \> Validate final billing to ensure correct charging for services rendered; \> Update drivers and vehicles in the system (e.g., KMM) to ensure accurate trip registration; \> Manage fleet documentation, scheduling maintenance stops and license regularization timely; \> Monitor coupling and uncoupling checklists, directing related requests to the maintenance department; \> Authorize drivers for trips, informing them of scheduled assignments; \> Submit vehicle monitoring requests to the insurance provider; \> Report estimated arrival status and communicate any unexpected incidents occurring en route; \> Analyze customer departures and arrivals, resolving identified inconsistencies; \> Monitor and analyze route deviations, unattended customers, and incidents to support monthly KPI closure; \> Track the number of customers served, planned, canceled, and additional ones for accurate performance analysis; \> Analyze and upload data from handheld scanners used by drivers on routes; \> Participate in operational meetings with clients to align cargo requirements and scheduling adjustments. **Preferred Qualifications:** * Bachelor’s degree completed or in progress in Business Administration, Logistics, or Production Engineering. * Intermediate/advanced Excel skills; **Salary: Salary expectation + comprehensive benefits package.** Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: Starting from R$3\.000,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Selection Questions: * What is your salary expectation? * Are you available to work rotating shifts? Work Location: On-site