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Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Indeed
Call Center Agent
**News: We now have a partnership with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, and since 2020 have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone-based customer support to answer questions and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be over 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Position also open to first-time job seekers. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, operator, etc., is considered advantageous. **Here you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities.** Job type: Full-time CLT employment Compensation: R$1,518.00 per month Benefits: * Health insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com
R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil
R$1,518/month
Indeed
Customer Relationship Specialist (Food Services) - São Bento Unit
We have a job opportunity coming up in the area... **Do you identify with human-centered service and seek an environment where you can make a difference every day? Then join us!** At Atento, we look for people passionate about listening, understanding, and transforming doubts into solutions. If you have empathy in your gaze and attention to detail, this position is for you! **Voice-based support to employees and/or companies holding benefit cards, aimed at identifying their needs, clarifying questions, and performing system procedures related to products and/or services.** #LI-LR1 **Responsibilities and duties** * User support-focused service; * Recording information in internal systems; * Resolving inquiries and executing procedures with excellence; * In each interaction, you may handle various types of situations reported by the customer; * You will use systems to record and deliver service. **Requirements and qualifications** * Minimum age of 18 years; * Minimum completed high school education; * Strong communication skills; * Basic computer and typing knowledge; * Prior experience in customer service is a plus; * Preferably residing near the Atento São Bento Unit. Candidate profile: * Empathetic; * Assertive communicator; * Proactive; * Customer-focused; * Emotionally balanced. **Additional information** **Salary** R$ 1.518,00 **Work schedule** * Work hours will be disclosed during the interview (flexible availability required) **Working hours** 180h/month | Rotating 6x1 schedule with variable weekend days off **Benefits** * Transportation allowance; * Meal voucher and/or food allowance; * Life insurance; * Funeral assistance; * Daycare assistance / Assistance for children with disabilities; * Product discounts; * Dental care; * Medical care; * PET Corporate Plan; * Discounts at gyms / sports activities; * Educational partnerships offering course discounts; * Career development plan. **Work location:** R. Líbero Badaró, 633 – Historic Center of São Paulo, São Paulo – SP, 01029-010, Brazil. Atento has been a reference in the BPO sector for many years. Now, we are taking it a step further, leading the Business Transformation Outsourcing (BTO) movement—a new way of transforming customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists capable of making technology simple, effective, and truly impactful. If you identify with this purpose, value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that foster connection and deliver real results. **Also check out our other Career Portals:** Atento Digital Portal – for those interested in digital marketing and social media; Atento Corporate Portal – for those seeking roles in administrative and Facilities areas; Atento IT Portal – dedicated to technology professionals; Atento PAP Portal – for those interested in external sales/supervision (door-to-door); Interfile – featuring positions focused on back-office solutions and process management; PcD Portal – exclusively for persons with disabilities. Tip: Keep your information always updated and complete, and try to complete one application process before starting another—agreed? All our positions are open to persons with disabilities and beneficiaries rehabilitated by Social Security.
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$1,518/month
APOIOECOLIMP
Human Development Analyst Position
Act as a strategic partner to business units, promoting initiatives focused on human development, organizational culture, employee engagement, organizational climate, and performance. Identify HR needs and support managers in people management with an emphasis on results, organizational climate, and talent development. MAIN RESPONSIBILITIES: > Conduct onboarding of employees (temporarily) > Serve as an HR Business Partner (HRBP) for business units, identifying needs related to development, climate, and performance management; > Support the implementation and monitoring of DHO programs: performance evaluations, Individual Development Plans (IDPs), succession planning, culture initiatives, development pathways, and engagement activities; > Collect and analyze HR metrics and propose action plans based on results (e.g., turnover, absenteeism, climate, productivity); > Conduct organizational diagnostics and monitor continuous improvement plans together with managers; > Participate in designing and executing leadership, talent, and team development programs; > Facilitate or support internal training sessions (behavioral or technical); > Support climate and culture initiatives, such as internal surveys, active listening, and internal marketing activities; > Conduct meetings with managers and employees to support topics including performance, conflicts, engagement, and development; > Collaborate with other HR areas (Recruitment & Selection, Training & Development, Job Evaluation & Compensation, Internal Communications, Personnel Administration) to ensure a seamless employee experience; Benefits: Health Insurance / Group Medicine, Dental Insurance, Meal Voucher, Transportation Allowance. Employment Type: CLT (Permanent)
Vitoria
Negotiable Salary
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