Job Summary: Professional responsible for in-person, telephone, and online public service, providing administrative support across the entire company. Key Highlights: 1. Welcoming and empathetic service to customers and visitors 2. Comprehensive administrative support to the company 3. Omnichannel customer service management The professional is responsible for public service—either in person at the reception desk, via telephone, or online through the omnichannel service platform—and must greet customers and visitors in a friendly and empathetic manner while performing administrative tasks to support the entire company. * In-person, online, and telephone service; * + Printing of bills and payment slips; + Payment collection; + Routing calls to the respective departments requested; + Creating incident reports in WebControl for recording information or support requests; + Checking feasibility of address changes; + Requesting office supplies.
João Silva
Indeed · HR
João Silva
Indeed · HR
