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Accredited Supervisor - Paulo Afonso/BA
R$2,393/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. da Harmonia, 700 - Chesf, Paulo Afonso - BA, 48608-490, Brazil
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Description

At Logos, we believe that every interaction with our customers is an opportunity to create exceptional experiences. Logos Serviços stands out in the market by offering innovative and customized solutions in service management. With a successful and continuously growing trajectory, we take pride in our organizational culture that values respect for others, innovation, and commitment. Our team consists of highly qualified and motivated professionals who constantly strive to overcome challenges and contribute to the sustainable development of the company and society. At Logos Serviços, we believe that the success of our organization is due to the talent and dedication of our team. We foster a work environment that encourages creativity, collaboration, and professional growth. We work to create a space where everyone can share their ideas and perspectives. Continuous development of our employees is a priority, as well as their well-being and job satisfaction. **Responsibilities and duties** * Monitoring of service and collection accredited partners; * Providing support and training to service/collection accredited partners; * Prospecting new service points; * Tracking and promoting implemented service points; * Monitoring corporate email; * Safeguarding tools and equipment provided by Logos; * Ensuring service quality delivered by accredited partners; * Monitoring performance indicators; * Monthly visits to accredited partners in your portfolio. **Requirements and qualifications** * High school diploma; * Driver's license - Category B; * Own vehicle (car); * Over 18 years old; * Availability for travel; * Office suite (Excel/Word/PowerPoint); * Basic computer skills; * Organized; * Sense of urgency, proactivity, and commitment; * Proficiency in Portuguese language; * Knowledge of SAP/CRM/CSS systems (a differentiator). **Additional information** * Salary R$ 2393.85 * Medical insurance * Dental insurance * Totalpass * Creditas * Partnership with Sesc * Meal allowance * University partnerships * **Corporate Education - Academia Logos** **We Focus on Process Management** With 18 years in the market, Logos has extensive experience in In-Person Service and Call Centers. Its focus on process management through the combined use of workforce and computer systems, along with opening channels across multiple platforms, ensures technological innovations, enabling efficient management and delivering excellent results in client process operations. **We continue expanding** Its market expansion results from partnership-based work with client companies. Beyond fulfilling contractual demands, Logos seeks creative, intelligent, and financially sustainable solutions to enhance these companies' relationships with their consumers and build a favorable image. To ensure high customer satisfaction, Logos adopts a management model focused on continuous improvement of internal and partner processes. That's why our employee is essential to Logos—your performance enables building trustful and respectful relationships between our clients and their most valuable asset: the consumer. We achieve this together with our entire team! The employee brings willingness, commitment, and cordiality, and we provide the tools for professional success.

Source:  indeed View original post
João Silva
Indeed · HR

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