Tracking Operator

Description

Job Summary: The Tracking Operator monitors and controls the location of vehicles and cargo, ensuring safety, efficiency, and rapid response to incidents. Key Highlights: 1. Ensure operational safety and efficiency through monitoring. 2. Focus on rapid decision-making and clear communication. 3. Opportunity to work with tracking and management systems. The **tracking operator**'s primary function is to **monitor, track, and control the location and status of vehicles, cargo, people, or assets** using tracking systems (typically via GPS and specialized software). In essence, the tracking operator **ensures safety, operational efficiency, and rapid incident response**, helping the company make faster and more accurate decisions. **Main Responsibilities:** · Monitoring vehicles without SM · Generating reports and checklists; · Creating SM for another company responsible for managing shippers' risks; · Analyzing routes to facilitate vehicle movement; · Reviewing documents (PGR); · Using systems such as Sascar (GPS tracker for heavy-duty vehicles), Valtec (in-vehicle internal cameras), Giga (for monitoring base cameras), and Servis Log (for SM creation by Via Varejo's responsible company). · Onboarding new employees (drivers) on tracking department processes. **Requirements:** · Completed high school education (tracking-related courses are desirable). · Previous experience in this role: 1–2 years. · Punctual and committed to scheduled hours. **Behavioral Competencies:** * **Attention and concentration** – Monitor multiple information streams simultaneously without missing details. * **Responsibility and ethics** – Handle sensitive data and security-related situations. * **Emotional control** – Remain calm during risk or emergency situations. · **Rapid decision-making** – Act swiftly in response to alerts and incidents. · **Clear and concise communication** – Convey information accurately to drivers, teams, and managers. · **Teamwork** – Collaborate integrally with other operators and company departments. · **Proactivity** – Anticipate problems and act before they become critical. · **Organization** – Record incidents and keep information up to date. · **Flexibility** – Adapt\-to shift changes, system updates, and procedural adjustments. Employment Type: Full-time CLT Compensation: R$2\.341,40 per month