E-Commerce Supervisor

Description

Job Summary: We are seeking a results-driven e-commerce leader to ensure a seamless digital experience by managing the platform and collaborating across multiple departments. Key Highlights: 1. Lead the implementation and management of e-commerce with a results-oriented focus 2. Collaborate closely with sales, marketing, product, and logistics teams 3. Opportunity to identify improvements and monitor platform performance We are looking for a professional to lead the implementation of Belle's e-commerce platform, ensuring a smooth, well-organized, and results-focused digital experience. Someone with analytical insight, practical attitude, and strong cross-departmental communication skills. **Key Responsibilities:** * Manage the e-commerce platform, keeping products, orders, and coupons up to date * Monitor customer service across digital channels (especially WhatsApp) * Support and validate campaigns, email marketing, digital content, and initiatives * Launch promotions and track performance metrics and targets * Identify improvements, report bugs, and monitor platform performance * Collaborate closely with sales, marketing, product, and logistics teams **What We Expect:** * Experience in e-commerce management and commercial operations * Bachelor's degree in Business Administration, Marketing, Advertising, IT, or related fields * Familiarity with CRM systems, RD Station, and data analytics tools * Organized, analytical, and results-oriented profile * Strong communication skills and ability to collaborate effectively across departments If this resonates with you, we’d love to meet you. Minimum Education: Bachelor's Degree * Meal Allowance * Health Insurance * Dental Insurance * Day Off