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Job Summary: Provide technical support to customers and field technicians, perform computer network analysis, and deliver feedback, with emphasis on interpersonal relationships and teamwork. Key Highlights: 1. Customer and field technician support and assistance 2. Network analysis and customer feedback 3. Focus on interpersonal relationships and teamwork Technical support to customers and field technicians. **Responsibilities and Duties** Customer service Support for field technicians Computer network analysis. Customer feedback **Requirements and Qualifications** Knowledge of computer networks Strong interpersonal skills Teamwork ability **Additional Information** Bachelor's degree or currently enrolled Completed or currently pursuing a technical course Born from the dream of connecting people—from major urban centers to the most remote locations—Um Telecom came into existence. For over 10 years, connection has been the driving emotion for our blue-blooded team, who greet every day with broad smiles. Our fiber-optic network spans over 20,000 kilometers, covering approximately 200 municipalities across Brazil’s Northeast and Southeast regions—and Miami. Yes, we’ve reached the United States because we see no barriers and specialize in reducing distances. Our products bring people closer, optimize operations, solve problems, monitor systems, ensure reliability, and guarantee performance. And each of these outcomes is delivered by talented, dedicated, and above all, happy people! Have questions? This is your place. Join Um!
