Support Technician (Temporary)

Description

Job Summary: A professional to provide in-person customer support, focusing on system configuration, networking, and IT equipment support. Key Highlights: 1. In-person customer support for 3AM IT clients 2. Focus on Office 365 support and network configuration 3. Incident handling in Service Now Opportunity Type: Exclusively for professionals operating under their own companies (PJ). Model: In-person support for a 3AM IT client. Duration: Indefinite; Business Hours; Boa Vista II, Serra \- ES **Responsibilities and Duties:** Office 365 * Email rules and configuration * Network-based formatting and equipment configuration * BIOS configuration * Domain configuration * Network-based configuration of multifunction printers * Toner replacement for multifunction printers * Microsoft Office suite * Service Now (incident/request handling) * Thermal printer configuration (Boarding Pass and BagTag) * Roll replacement * Equipment relocation / equipment assembly Minimum Education: High School Diploma (2nd Degree)