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Conduct advanced performance analysis and identify optimization opportunities throughout the entire customer journey. Support the implementation of tagging, integrations, and data governance.\n\n \n\nIf you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental KPIs;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to employees on matters related to the department;\n* Analyze and propose improvements to operational routines, aiming to optimize departmental operations;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Ensure data collection, organization, and quality across multiple channels (CRM, paid media, website, app, etc.);\n* Build strategic dashboards and reports to support marketing, sales, and product decisions;\n* Conduct advanced performance analysis and identify optimization opportunities throughout the entire customer journey;\n* Support the implementation of tagging, integrations, and data governance.\n\n \n\n**Requirements and Qualifications** \n\n* Solid experience in data analysis, preferably within digital marketing, technology, or telecommunications companies;\n* Proficiency in BI tools (Power BI, Looker Studio, Tableau, or similar);\n* Knowledge of SQL and Google Analytics/GA4;\n* Ability to translate data into actionable insights and communicate results clearly to non-technical stakeholders.\n\n **Preferred qualifications:**\n\n \n\n* Experience with attribution modeling and predictive analytics;\n* Background working in Growth or Performance teams;\n* Enthusiasm for artificial intelligence, exploring how AI models and tools can enhance analysis and insights.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Daycare Assistance;\n* PCD Dependent Assistance;\n* Payroll-Deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768422752023","seoName":"Analista+de+Informa%C3%A7%C3%B5es+Gerenciais+%7C+Administrativo+Comercial","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-telecommunications/analista%2Bde%2Binforma%25c3%25a7%25c3%25b5es%2Bgerenciais%2B%257c%2Badministrativo%2Bcomercial-6507811225907512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"80700c10-bb1c-4ea6-a111-8c990057baa5","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1768422752023,"categoryName":"Telecommunications","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4243","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6507703427443412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Payroll Assistant","content":"We are looking for a **Payroll Assistant** to provide support in timekeeping administration and monitoring. Monitor medical certificates and leave requests. Support the processing of onboarding, position and salary changes, terminations, and vacation requests. Support payroll processing.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area performance indicators when required;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Provide support in timekeeping administration and monitoring;\n* Monitor medical certificates and leave requests;\n* Support the processing of onboarding, position and salary changes, terminations, and vacation requests;\n* Support payroll processing;\n* Manage prior deductions for payroll entries;\n* Receive and verify invoices for issuing RPA (Autonomous Service Receipt);\n* Submit service tickets for purchase requests, materials, payments, and others;\n* Coordinate across departments to obtain data, information, and documents required for your activities;\n* Support cost analysis and strategic reporting;\n\n \n\n**Requirements and qualifications** \n\n* Completed high school education;\n* Minimum 1 year of experience in the field, including internship or apprenticeship experience;\n* Familiarity with HR department routines;\n* Proficiency in Google tools (Sheets, Docs). The following will be considered advantageous:\n* Customer service experience;\n* Completed undergraduate degree;\n* Basic knowledge of Labor and Social Security Legislation, eSocial, and integrated systems.\n\n \n\n**Additional information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deducted Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768414330269","seoName":"payroll-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-business-systems-analysts/payroll-assistant-6507703427443412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f0391a7e-4b18-496c-86bf-18ceaa071ea0","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1768414330269,"categoryName":"Business Systems Analysts","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4263","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6507680373094512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analista de Preventa | Proyectos Corporativos","content":"Estamos buscando un(a) **Analista de Preventa** para proponer soluciones técnicas que atiendan a clientes del segmento CORPORATIVO PYME, EMPRESARIAL y B2G.\n\n \n\n¡Si eres un profesional atento, que encanta a sus clientes y posee sentido de propiedad, Brisanet es tu lugar!\n\n \n\n¡Naveguemos juntos hacia el futuro! **\\#VemSerBrisanet**\n\n \n\n \n\n**Responsabilidades y atribuciones** \n\n* Vivir la identidad organizacional del Grupo Brisanet;\n* Preparar informes, formularios o hojas de cálculo, según lo solicitado;\n* Proponer mejoras para las rutinas y procesos del área;\n* Alimentar los indicadores del área;\n* Participar activamente en reuniones y compromisos de la organización, cuando se solicite;\n* Brindar atención a los colaboradores en asuntos relacionados con el área;\n* Analizar y proponer mejoras en las rutinas operacionales, con el objetivo de optimizar la operación del sector;\n* Utilizar los equipos de protección individual y colectiva, cuando sea necesario;\n* Ejecutar demás actividades relacionadas con el cargo, según las necesidades del área y las indicaciones de la liderazgo;\n* Apoyar al equipo de ventas en la comprensión de la demanda y en la elaboración de propuestas técnico-comerciales;\n* Promover acciones de acercamiento al cliente de forma consultiva, proponiendo nuevos productos o enfoques;\n* Proponer soluciones técnicas para atender a clientes del segmento CORPORATIVO PYME, EMPRESARIAL y B2G;\n* Realizar análisis financieros de cada negociación para garantizar la salud financiera de cada negocio, alineada con los intereses de la empresa;\n* Elaborar propuestas y listas de materiales para la apertura de negociaciones e instalación con clientes;\n* Diseñar la topología de la solución para la prestación de servicios basada en transporte, red IP y otros servicios B2B/Telco/TI;\n* Lectura y análisis de licitaciones públicas: realizar una lectura detallada de los edictos gubernamentales para identificar y comprender los requisitos técnicos; evaluar la viabilidad de participar en licitaciones, asegurando que las soluciones de la empresa estén alineadas con los requisitos del edicto y preparar la documentación técnica necesaria, incluyendo propuestas técnicas y comerciales;\n* Preparar y realizar presentaciones técnicas explicando productos, servicios y soluciones al equipo interno, así como presentaciones de proyectos ante los clientes;\n* Trabajar en conjunto con el equipo de socios en soluciones tecnológicas de software y hardware para el segmento B2B;\n* Seguir el avance de los proyectos de los clientes para garantizar la entrega del producto conforme lo solicitado y diseñado junto al equipo de Implementación y Posventa.\n\n \n\n**Requisitos y calificaciones** \n\n* Estudios universitarios en curso;\n* Experiencia de 1 año en el área comercial;\n* Conocimientos intermedios en informática;\n* Dominio de las herramientas del paquete MS Office y del paquete Google;\n* Habilidad en sistemas operativos (Windows, Linux, MAC y Android);\n* Comandos específicos en Windows y Linux;\n* Capacidad para utilizar fórmulas que automatizan el llenado de hojas de cálculo;\n* Análisis y manipulación de datos, generando información útil.\n\n **Será considerado un diferencial:**\n\n \n\n* Conocimiento en herramientas: Wrike, MS Project, Trello, Visio, Draw.io, AutoCAD;\n* Conocimientos intermedios en redes de computadoras;\n* Conocimientos intermedios en componentes activos y pasivos de redes;\n* Conocimientos intermedios en infraestructura electroelectrónica.\n\n \n\n**Información adicional** \n\n* Cultura laboral que respeta y valora a las personas;\n* Eventos internos sobre diversos temas;\n* Entorno colaborativo que valora el desarrollo personal y profesional;\n* Ambiente horizontal y vertical, es decir, ¡tú eres el protagonista de tu carrera!;\n* Alimentación (Sede mediante comedor y Filiales mediante iFood);\n* Plan de Salud con copago;\n* Plan Odontológico;\n* Seguro de Vida;\n* Auxilio Guardería;\n* Auxilio Dependiente con Discapacidad;\n* Préstamo en nómina (después de 6 meses);\n* Descuentos de hasta el 50 % en los servicios de Internet Brisanet y BrisaMusic;\n* Wellhub (Gympass);\n* Descuentos en Instituciones de Educación Superior de hasta el 60 %.\n\n \n\nOperamos en el sector de telecomunicaciones desde hace **27 años**, con la **misión de conectar personas y promover la inclusión digital y social**. Actualmente, conectamos más de 1,5 millones de hogares en todo el Nordeste, **liderando el mercado de internet fija** (banda ancha) en la región. También somos una operadora de telefonía móvil, con un crecimiento cada vez más significativo. \n\n\n\n \n\nNuestra trayectoria comenzó en 1998, en la ciudad de Pereiro, interior del estado de Ceará. Nacimos con el objetivo de **ofrecer internet de calidad a precios accesibles en ciudades pequeñas**. Hoy estamos presentes en los nueve estados del Nordeste, llevando **conectividad de vanguardia desde el interior hasta las capitales**, contribuyendo activamente a la transformación digital en Brasil.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768412529147","seoName":"pre-sales-analyst-corporate-projects","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-other12/pre-sales-analyst-corporate-projects-6507680373094512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c74d31f2-3e9e-4eb5-9017-1d84087d6cc4","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1768412529147,"categoryName":"Other","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4263","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6505666015769812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Project Analyst","content":"We are looking for a **Systems Analyst** to conduct feasibility studies, define objectives and specifications for development plans, and assess system efficiency and rationality. Plan and carry out information gathering from users, developing stages of analysis of collected information, workflow studies, and estimation of resource requirements. Perform detailed system specifications, technically describing their modules.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates a sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to area routines and processes;\n* Populate area performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the area;\n* Use individual and collective safety equipment when required;\n* Conduct feasibility studies, define objectives and specifications for development plans, and assess system efficiency and rationality;\n* Plan and carry out information gathering from users, developing stages of analysis of collected information, workflow studies, and estimation of resource requirements;\n* Perform detailed system specifications, technically describing their modules;\n* Draft and update functional and non-functional documentation;\n* Analyze fault descriptions and monitor improvements to be implemented in projects;\n* Advise and support users regarding existing systems and the development of new applications;\n* Analyze project scope to ensure technical feasibility;\n* Request prototype deliverables from the design team;\n* Audit deliveries against the requirements document and schedule, using project management tools;\n* Liaise with internal company departments to obtain approval of technical and/or legal requirements for system development;\n* Analyze risks associated with system and/or application development;\n* Develop business process maps for IT risk identification and monitoring;\n* Develop internal projects for system improvements and/or addition of new functionalities.\n\n \n\n**Requirements and Qualifications** \n\n* Currently pursuing or holding a Bachelor’s degree in Computer Science, IT, Information Systems, Engineering, or related fields;\n* Programming logic;\n* Programming languages;\n* Service architecture;\n* Documentation;\n* Agile methodologies;\n* Technical English;\n* Data modeling;\n* Business process mapping;\n* Google Tools (Sheets, Docs)\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deductible Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. 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Provide support for statistical data analysis, applying it to commercial information about products, services, and customer and supplier profiles.\n\n \n\nIf you are an attentive professional who delights your customers and demonstrates a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area performance indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Provide support for statistical data analysis, applying it to commercial information about products, services, and customer and supplier profiles;\n* Assist in identifying business opportunities through analysis of information related to internal environmental influences;\n* Monitor sales forecasts and market trend reports;\n* Supply strategic information to support decision-making.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* One year of experience in the commercial area;\n* Proficiency in Google tools (Sheets, Docs).\n\n **Preferred qualifications:**\n\n \n\n* Customer service experience;\n* Completed or ongoing undergraduate degree.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A flat and vertical organizational structure—meaning you are the protagonist of your own career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Dependent Assistance for Persons with Disabilities (PCD);\n* Payroll-deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in the city of Pereiro, in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior towns to state capitals**—actively contributing to Brazil’s digital transformation.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1768214768699","seoName":"commercial-assistant-authorized-agents","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-database-dev-admin/commercial-assistant-authorized-agents-6505149039360112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"385b4de7-4115-4392-94c4-a4ecb449a6c2","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1768214768699,"categoryName":"Database Development & Administration","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4246","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6505149037836912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant","content":"We are looking for an **Administrative Assistant** to help identify business opportunities through the analysis of information related to internal environmental influences. Provide support in statistical data analysis, applying it to commercial information on products, services, and customer and supplier profiles.\n\n \n\nIf you are a detail-oriented professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n **Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area indicators when necessary;\n* Actively participate in organizational meetings and appointments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Provide support in statistical data analysis, applying it to commercial information on products, services, and customer and supplier profiles;\n* Assist in identifying business opportunities through the analysis of information related to internal environmental influences;\n* Monitor sales forecasts and market trend reports;\n* Provide strategic information to support decision-making.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* One year of experience in the commercial area;\n* Knowledge of Google tools (Sheets, Docs).\n\n **Preferred qualifications:**\n\n \n\n* Customer service experience;\n* Completed or ongoing undergraduate degree.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that values personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Dependent Assistance for Persons with Disabilities (PCD);\n* Payroll-deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Prevent and record crimes and other irregularities, alerting leadership and competent authorities upon identifying suspicious behaviors captured by the cameras.\n\n \n\nIf you are an attentive professional who delights customers and possesses a sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Populate area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to area needs and leadership direction;\n* Support the company’s security and that of its headquarters, stores, warehouses, data center, among others, through monitoring of cameras and CCTV systems;\n* Monitor access control across company facilities during staff absences (weekends, holidays, data centers);\n* Prevent and record crimes and other irregularities, alerting leadership and competent authorities upon identifying suspicious behaviors captured by the cameras;\n* Monitor internal and external order across all company areas, taking appropriate action in case of any abnormality;\n* Activate, deactivate, and monitor alarms, access controllers, and security cameras;\n* Contribute to risk analysis and implementation of strategies to mitigate them;\n* Have 3 years or more of experience in the field;\n* Analyze information available in security camera recordings to identify specific situations requested;\n* Perform the same activities as a Level I Security Officer;\n* Handle more complex events and require less direct supervision;\n* Instruct access gates in cases of activation and/or when need is identified, in the absence of senior leadership;\n* Train new security officers;\n* Serve as a reference point for clarifying doubts and providing technical support;\n* Establish more direct communication with competent authorities in emergency situations;\n* Conduct risk analysis and implement strategies to mitigate and/or resolve them;\n* Manage incident response for more serious incidents—such as intrusions, thefts, or other emergencies—in the absence of leadership/immediate manager;\n* Open system tickets to report communication issues in devices and access ONU’s when necessary.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma;\n* 1 year of experience in the field, including internship/apprenticeship experience;\n* Knowledge of CCTV monitoring system software.\n\n **Preferred qualifications:**\n\n \n\n* Bachelor’s degree completed or in progress;\n* Knowledge of Google tools (Sheets, Docs) and computer networks.\n\n \n\n**Additional information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that values personal and professional development;\n* Horizontal and vertical workplace—i.e., you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deducted Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Prevent and record crimes and other irregularities, alerting leadership and competent authorities upon identifying suspicious behaviors captured by the cameras.\n\n \n\nIf you are an attentive professional who delights your customers and possesses a sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other related activities according to departmental needs and leadership direction;\n* Support the company’s security and that of its headquarters, stores, warehouses, data center, among others, through monitoring of cameras and CCTV systems;\n* Monitor access control at company facilities during staff absences (weekends, holidays, data centers);\n* Prevent and record crimes and other irregularities, alerting leadership and competent authorities upon identifying suspicious behaviors captured by the cameras;\n* Monitor internal and external order across all company areas, taking appropriate action in case of any anomaly;\n* Activate, deactivate, and monitor alarms, access controllers, and security cameras;\n* Contribute to risk analysis and implementation of strategies to mitigate them;\n* Have 3 years or more of experience in the field;\n* Analyze information available in security camera recordings to identify specific situations requested;\n* Perform the same activities as a Level I Security Operator;\n* Handle more complex incidents and require less direct supervision;\n* Instruct access gates in cases of activation and/or when necessity is identified, in the absence of senior leadership;\n* Train new security operators;\n* Serve as a reference point for clarifying doubts and providing technical support;\n* Establish more direct communication with competent authorities in emergency situations;\n* Conduct risk analysis and implement strategies to mitigate and/or resolve them;\n* Manage incident response for more serious incidents—such as intrusions, thefts, or other emergencies—in the absence of leadership/immediate manager;\n* Open system tickets to report communication issues with devices and access ONU’s when necessary.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma completed;\n* 1 year of experience in the field, including internship/apprenticeship experience;\n* Knowledge of CCTV monitoring system software.\n\n **Preferred qualifications:**\n\n \n\n* Bachelor’s degree completed or in progress;\n* Familiarity with Google tools (Sheets, Docs) and computer networks.\n\n \n\n**Additional information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that values personal and professional development;\n* Horizontal and vertical work environment—meaning you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Discounts of up to 60% at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Prevent and record crimes and other irregularities, alerting leadership and competent authorities upon identifying suspicious behaviors captured by the cameras. \n\n\n\n \n\nIf you are an attentive professional who delights your customers and possesses a sense of ownership, Brisanet is the place for you! \n\n\n\n \n\nLet’s sail toward the future! \\#JoinBrisanet \n\n\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Populate area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform additional activities related to the position according to departmental needs and leadership direction;\n* Support the security of the company and its headquarters, stores, warehouses, data center, among others, through monitoring of cameras and CCTV systems;\n* Monitor access control at company facilities during staff absences (weekends, holidays, data centers);\n* Prevent and record crimes and other irregularities, alerting leadership and competent authorities upon identifying suspicious behaviors captured by the cameras;\n* Monitor internal and external order across all company areas, taking appropriate actions in case of any anomaly;\n* Activate, deactivate, and monitor alarms, access controllers, and security cameras;\n* Contribute to risk analysis and implementation of strategies to mitigate them; Level II and III (Minimum 3 years’ experience in the field):\n* Analyze information available in security camera recordings to identify specific situations requested;\n* Perform the same duties as a Level I Security Operations Officer;\n* Handle more complex incidents and require less direct supervision;\n* Instruct access gate personnel in cases of activation and/or when need is identified, in the absence of senior leadership;\n* Train new security officers;\n* Serve as a technical reference point for clarifying doubts and providing technical support;\n* Establish more direct communication with competent authorities in emergency situations;\n* Conduct risk analysis and implement strategies to mitigate and/or resolve them;\n* Manage responses to more serious incidents—such as intrusions, robberies, or other emergencies—in the absence of immediate leadership/manager;\n* Log service tickets in the system to report communication issues with devices, and access ONU’s when necessary.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* 1 year of experience in the field, including internships/apprenticeships;\n* Knowledge of monitoring system software. Preferred qualifications include:\n* Completed or ongoing undergraduate degree;\n* Familiarity with Google tools (Sheets, Docs) and computer networks.\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that values personal and professional development;\n* Both horizontal and vertical organizational structures—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria and branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deducted Loans (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Follow customer service scripts, guidelines, and procedures. Present information about the company's products or services.\n\n\nIf you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you!\n\n\nLet’s sail toward the future! \\#JoinBrisanet \n\n \n\n \n\n\n\nWhat will your day-to-day look like? \n\n \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update departmental performance indicators when required;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when necessary;\n* Carry out other related duties according to departmental needs and leadership direction;\n* Actively or passively contact customers through online communication channels;\n* Present information about the company's products or services;\n* Conduct outreach calls aimed at customer retention, preventing cancellations prior to installation;\n* Conduct budget audits;\n* Create and/or update customer records in systems;\n* Follow customer service scripts, guidelines, and procedures.\n \n\nWhat we’re looking for in this opportunity: \n\n \n\n* Completed high school education;\n* Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer knowledge, customer service experience, and Digital Marketing;\n* Basic Computer Skills.\n\n \n\nPreferred qualifications: \n\n \n\n* Completed or ongoing undergraduate degree with at least one year of sales experience;\n* Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint).\n \n\nAt the Brisanet Group, you’ll find: \n\n \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via Alelo card);\n* Co-payment Health Insurance Plan;\n* Dental Insurance Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Up to 60% discounts at Higher Education Institutions.\n \n\n \n\n2601010046291921713","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767706112460","seoName":"Operador+de+vendas+%282%29","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-other12/operador%2Bde%2Bvendas%2B%25282%2529-6498638239501112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e62ad6ff-7403-4d88-a09e-4b4574d4366c","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767706112460,"categoryName":"Other","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6498638198579512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Operator | CIC / LIBRAS","content":"Description:\nJob Description\n\n\nWe are looking for a Customer Service Operator (Specialized Support with LIBRAS) to join our specialized CIC team (Exclusive Intermediation Channel for people with reduced verbal language or hearing impairment) and bring innovation within a click’s distance, ensuring customer satisfaction in every interaction.\n\n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n\nLet’s sail toward the future! \\#JoinBrisanet \n\n\n\n \n\nWhat will your day-to-day look like?\n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to area needs and leadership direction;\n* Provide virtual support via chat to customers to resolve questions about products and/or services offered;\n* Provide guidance on financial matters, due dates, negotiations, and others;\n* Provide guidance on service orders;\n* Provide customer service and support via video calls using Brazilian Sign Language (LIBRAS);\n* Receive and provide support services to customers;\n* Sell services and monitor stalled sales;\n* Work with customers whose status is closed.\n\n \n\nWhat we seek for this opportunity: \n\n \n\n* Completed high school education;\n* Proficiency in LIBRAS;\n* Sales and customer service techniques;\n* Negotiation and customer prospect retention techniques;\n* Knowledge of MS Office Suite (Word, Excel, PowerPoint);\n* Skill with formulas to facilitate spreadsheet filling and analysis;\n* Data analysis and manipulation, resulting in actionable information.\n\n \n\nThe following will be considered an advantage: \n\n \n\n* Six months’ experience in the field;\n* Basic knowledge of the Consumer Protection Code.\n \n\nAt the Brisanet Group, you’ll find: \n\n \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that values personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your career!;\n* Meal benefit (Headquarters via cafeteria; Branches via Alelo);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* WellHub (GymPass);\n* Emotional Support Platform (IVI);\n* Childcare Assistance;\n* PCD Dependent Assistance;\n* Payroll-Deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Discounts of up to 60% at Higher Education Institutions.\n \n\n \n\n2601010046291713135","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767706109264","seoName":"Operador+de+atendimento+ao+cliente+%7C+cic+%2F+libras","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-help-desk-it-support/operador%2Bde%2Batendimento%2Bao%2Bcliente%2B%257c%2Bcic%2B%252f%2Blibras-6498638198579512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e71d0f76-b166-49de-a07b-004071046861","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767706109264,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6498638173529812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operator of Operations Support | Operations Support","content":"Description:\nJob Description\n\n\nWe are looking for an Operations Support Operator to provide customer service through the Olos system, involving confirmation of personal data, address, and schedule availability. Record each customer contact received in the Revan and Yoda systems.\n\n\nIf you are a detail-oriented professional who delights customers and demonstrates a sense of ownership, Brisanet is the place for you!\n\n\nLet’s sail toward the future! \\#JoinBrisanet \n\n\n\n \n\nWhat will your day-to-day look like?\n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area performance indicators when required;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when necessary;\n* Perform other related duties according to departmental needs and leadership direction;\n* Provide customer service through the Olos system, including confirmation of personal data, address, and schedule availability;\n* Record each customer contact received in the Revan and Yoda systems;\n* Clarify customer inquiries when necessary;\n* Collect customer information, such as telephone number and new address for registration updates, if required. In case of service cancellation, transfer the call to the responsible department and record cancellation-related information in the Revan or Yoda system.\n\n \n\nWhat we seek for this opportunity: \n\n* Completed High School Education, Customer Service experience, Basic knowledge of telecommunications;\n* Communication skills;\n* Adherence to departmental processes.\n\n \n\nPreferred qualifications: \n\n* Communication, Customer Focus, Negotiation, Resilience, Care.\n \n\nAt the Brisanet Group, you’ll find: \n\n \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via Alelo card);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* WellHub (GymPass);\n* Emotional Support Platform (IVI);\n* Childcare Assistance;\n* Dependent with Disability Assistance;\n* Payroll-Deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Up to 60% discounts at Higher Education Institutions.\n \n\n\n \n\n2601010046291861583","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767706107308","seoName":"operator-of-support-to-operations-support-to-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-help-desk-it-support/operator-of-support-to-operations-support-to-operations-6498638173529812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a633f9ed-fc71-4c69-9f88-f441c57ba826","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767706107308,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4252","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6498638147276912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Network Quality Supervisor | Network Quality","content":"Description:\nJob Description\n\n\nWe are looking for a Network Quality Supervisor to oversee the calculation and monitoring of availability indicators (uptime, MTTR, MTBF) for network links and critical equipment. Use incident data to optimize processes, tools, and network architecture. Assess technical risks, challenge plans, and demand effective rollbacks. Ensure root cause analyses (RCAs) for major incidents to prevent recurrence.\n\n\nIf you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n\nLet’s sail toward the future! \\#JoinBrisanet \n\n\n\n \n\nWhat will your day-to-day look like?\n\n* Embody the organizational identity of the Brisanet Group;\n* Ensure compliance with departmental standards, processes, routines, and policies;\n* Lead and align your team through follow-ups, training, feedback, task delegation, conflict resolution, motivational actions, performance evaluations, hiring requests, reassignment and/or termination requests, application of disciplinary measures, and other people management activities;\n* Promote and embed the organizational culture within your team (Business, Mission, Vision, Values, and Strategy);\n* Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables;\n* Seek innovations and improvements that increase productivity and performance in area activities;\n* Support audit processes when required;\n* Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested;\n* Participate in defining, when requested, the area’s strategic and budgetary planning;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, as needed by the department and directed by leadership;\n* Supervise the calculation and monitoring of availability indicators (uptime, MTTR, MTBF) for network links and critical equipment;\n* Compile executive reports on network health, SLAs, and improvement plans;\n* Use incident data to optimize processes, tools, and network architecture;\n* Lead the incident response team, ensuring prioritization and escalation;\n* Ensure RCAs for major incidents, preventing recurrence;\n* Assess technical risks, challenge plans, and demand effective rollbacks;\n* Supervise and approve maintenance windows, minimizing impact;\n* Validate results and ensure no new incidents occur.\n\n \n\nWhat we’re looking for in this opportunity: \n\n* Completed or ongoing undergraduate degree in IT, Administration, Human Resources Management, or related fields;\n* Basic computer literacy, knowledge of Computer Networks and Telecommunications.\n\n \n\nNice-to-have qualifications: \n\n* Familiarity with Google tools (Sheets, Docs) and monitoring systems;\n* CCNP / CCIE / CCNA certifications.\n \n\nAt the Brisanet Group, you’ll find: \n\n \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria; 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technical assistance may be provided on-site when necessary;\n* Schedule and monitor installations;\n* Monitor incidents and problems;\n* Escalate support requests;\n* Provide timely information regarding network outages and status.\n\n \n\nWhat we seek for this opportunity:\n\n\n\\- Level I \\- Undergraduate degree in progress; \n\n\\- Levels II and III \\- Completed undergraduate degree with 2 years of experience in the field; \n\n* Basic computer skills.\n \n\nPreferred qualifications:\n\n* Familiarity with Google tools (Sheets, Docs) and customer service techniques;\n* Basic knowledge of computer networks;\n* Cisco and Mikrotik certifications;\n\n\n\\- Driver’s license \\- Category AB. \n\nAt the Brisanet Group, you’ll find:\n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A flat yet structured hierarchy—meaning you’re the protagonist of your own career;\n* Meal benefit (Headquarters via cafeteria; 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Ensure proper registration, tracking, and escalation of incidents and service requests to the responsible teams. Suggest process improvements in monitoring to increase efficiency and automation.\n\n \n\nIf you are an attentive professional who delights your customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Analyze alerts and events, prioritizing and classifying incidents according to impact;\n* Ensure proper registration, tracking, and escalation of incidents and service requests to the responsible teams;\n* Contribute to root cause analysis (RCA) and propose mitigation actions;\n* Serve as technical reference for junior analysts and assistants, supporting decision-making;\n* Distribute tasks and guide the team during critical situations, ensuring rapid response;\n* Validate correct execution of monitoring processes and service request creation;\n* Conduct internal training sessions and share best practices;\n* Support formal leadership in team management, acting as a key point of support for daily operations;\n* Contribute to developing operational improvement plans, reducing recurring failures;\n* Suggest adjustments to monitoring processes to enhance efficiency and automation;\n* Monitor performance metrics (average response time, SLA, recurrence rates) and generate management support reports;\n* Encourage team engagement, promoting a culture of collaboration and continuous improvement;\n* Act as the communication link between the monitoring team and technical departments;\n* Support leadership in communicating with managers and executives, providing clear information on incidents and operational status;\n* Participate in strategic alignment meetings and relay guidelines to the team.\n\n \n\n**Requirements and Qualifications** \n\n* Knowledge of computer networks and communication protocols;\n* Analytical ability and proactivity in identifying and resolving problems;\n* Ability to clearly and systematically document processes and test results;\n* Understanding of residential network security concepts;\n* Experience in customer support.\n\n **Preferred qualifications:**\n\n \n\n* Bachelor’s degree in Information Technology, Systems Analysis and Development, Computer Networks, or related fields;\n* Cloud courses (AWS, Azure, GCP) focused on monitoring;\n* Experience with observability (metrics, logs, traces);\n* Experience with multiple monitoring tools (Zabbix, Cacti, Nagios, Grafana, PRTG, etc.) and alert automation;\n* Knowledge of TCP/IP networking, routing protocols, and SNMP;\n* Familiarity with Data Center and 5G environments;\n* Basic scripting knowledge (Python, Shell, or Google Apps Script) for creating automations and reports;\n* Experience with ITIL or best practices for incident and change management (facilitates integration with internal processes).\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that values personal and professional development;\n* A horizontal and vertical workplace—meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to digital transformation in Brazil.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767581067000","seoName":"network-monitoring-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-business-systems-analysts/network-monitoring-analyst-6497037667597112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3d96d3a3-7e52-434e-959f-799c9812bad3","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767581067781,"categoryName":"Business Systems Analysts","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6497024479270712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Digital Sales Consultant","content":"We are looking for a **Digital Sales Consultant** to identify, prospect, or proactively or reactively contact customers through online sales channels (social media, e\\-mails, or other tools). Qualify leads to identify customers' purchasing potential. In addition, present information about the company's products or services. \n\n\n\n \n\nIf you are an attentive professional who delights your customers and possess a strong sense of ownership, Brisanet is the place for you! \n\n\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Actively participate in organizational meetings and commitments, when requested;\n* Update departmental indicators, when necessary;\n* Actively participate in organizational meetings and commitments, when requested;\n* Use individual and collective safety equipment, when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction.\n* Identify, prospect, or proactively or reactively contact customers through online sales channels (social media, e\\-mails, or other tools);\n* Qualify leads to identify customers' purchasing potential;\n* Present information about the company's products or services;\n* Conduct outreach for customer retention to prevent cancellations prior to installation;\n* Conduct surveys by phone or other communication tools;\n* Track quotations;\n* Create and/or update customer records in systems;\n* Follow customer service scripts, guidelines, and procedures;\n* Create content for social media posts, blogs, and other online channels, subject to approval by the responsible department;\n* Manage personal brand.\n\n \n\n**Requirements and qualifications** \n\n* Completed high school education;\n* Basic computer skills;\n* One year of experience in sales;\n* Knowledge of Digital Marketing.\n* Sales, retention, and customer service techniques;\n* Proficiency with MS Office tools (Word, Excel, PowerPoint);\nProficiency with Google Workspace tools. \n* \n\n \n\n**Preferred qualifications:**\n\n \n\n* Bachelor’s degree completed or in progress in Marketing, Business Administration, or related fields;\n* Two years of experience in sales;\n* Knowledge of platforms such as Google Ads, Websites, Meta Ads, WhatsApp Business, and similar.\n\n \n\n**Additional information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that supports personal and professional development;\n* Horizontal and vertical work environment—meaning you are the protagonist of your career!;\n* Meal allowance (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in the city of Pereiro, in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to digital transformation in Brazil.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767580037000","seoName":"Consultor%28a%29+de+Vendas+Digital","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-help-desk-it-support/consultor%2528a%2529%2Bde%2Bvendas%2Bdigital-6497024479270712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"35bd722a-f002-4166-9111-4d0e10ba09b9","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767580037443,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6496933824909012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Analyst","content":"We are looking for a **Technical Support Analyst** to monitor services provided to corporate clients (B2B, ISP, and B2G) and assist corporate clients (B2B, ISP, and B2G), addressing technical issues and inquiries related to the services delivered.\n\n \n\nIf you are an attentive professional who delights your customers and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to employees on matters related to the department;\n* Analyze and propose improvements to operational routines, aiming to optimize departmental operations;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership guidance.\n* Monitor services provided to corporate clients (B2B, ISP, and B2G);\n* Identify initial issues through system alerts;\n* Initiate first contact with the client to assess possible failures in their internal network or Brisanet’s network, and route cases to supporting departments for resolution;\n* Assist corporate clients (B2B, ISP, and B2G), addressing technical issues and inquiries related to the services delivered;\n* Resolve and track tickets opened for supporting departments; technical assistance may be provided on-site when necessary;\n* Schedule and monitor installations;\n* Monitor incidents and problems;\n* Escalate support requests;\n* Provide timely information regarding network outages and status.\n\n \n\n**Requirements and Qualifications** \n\n* Level I \\- Currently pursuing a bachelor’s degree;\n* Levels II and III \\- Completed bachelor’s degree with 2 years of experience in the field;\n* Basic computer literacy.\n\n **Preferred Qualifications**\n\n \n\n* Familiarity with Google tools (Sheets, Docs) and customer service techniques;\n* Basic understanding of computer networks;\n* Cisco and MikroTik certifications;\n* Driver’s license \\- categories AB.\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A flat and vertical organizational structure — meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a city in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to digital transformation in Brazil.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767572955000","seoName":"technical-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pau-dos-ferros/cate-help-desk-it-support/technical-support-analyst-6496933824909012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"fc2f8762-a8b1-432d-9b5c-61c88f8894ee","sid":"bd3d47dc-4852-4f06-ae82-35a310c403f9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1767572955071,"categoryName":"Help Desk & IT Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6496398925670612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operations Support Assistant","content":"We are looking for an **Operations Support Assistant** to conduct remote update, configuration, and other tests. Respond to field team requests via voice or text queue.\n\n \n\nIf you are a professional who enjoys challenges, has a strong team spirit, and is passionate about what you do, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to area needs and leadership direction;\n* Respond to field team requests via voice or text queue;\n* Provide technical guidance to field teams;\n* Conduct remote update, configuration, and other tests;\n* Open external service tickets;\n* Receive and analyze captured geolocations;\n* Map cabinets for customer service;\n* Activate customers when necessary;\n* Conduct registration audits for new sales when necessary.\n\n \n\n**Requirements and qualifications** \n\n* Completed high school education;\n* Basic computer skills;\n* Basic customer service knowledge;\n* Understanding of FTTH;\n* Familiarity with relevant technologies and equipment;\n* Basic AutoCAD knowledge.\n\n **Preferred (but not required):**\n\n \n\n* Google tools (Sheets, Docs);\n* Knowledge of processes used by Field Services, Release, and Retrieval departments;\n* Understanding of Brisanet system operation levels.\n\n \n\n**Additional information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that fosters personal and professional development;\n* Horizontal and vertical work environment — you are the protagonist of your career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Daycare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deducted Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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endomarketing, culture and climate, and content production;\n* Knowledge of Adobe Suite (Illustrator and Photoshop);\n* Basic computer skills.\n\n \n\nThe following will be considered an advantage: \n\n\n\n \n\n* Knowledge of Employee Experience;\n* Employer branding;\n* Google tools (Sheets, Docs);\n* Proficiency with formulas to automate spreadsheet population;\n* Data analysis and manipulation, resulting in actionable insights;\n* Living the organizational identity of Brisanet Group;\n* Preparing reports, forms, or spreadsheets as requested;\n* Proposing improvements to departmental routines and processes;\n* Updating departmental metrics;\n* Actively participating in organizational meetings and commitments when requested;\n* Providing support to employees on matters related to the department;\n* Using individual and collective safety equipment when necessary;\n* Developing and implementing endomarketing and engagement strategies and actions;\n* Developing and implementing employer 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técnicas de atención al cliente y herramientas de Google (Hojas de cálculo, Documentos).\n* Vivir la identidad organizacional del Grupo Brisanet;\n* Elaborar informes, formularios o hojas de cálculo según las solicitudes;\n* Actualizar los indicadores del área cuando sea necesario;\n* Participar activamente en reuniones y compromisos de la organización cuando se solicite;\n* Utilizar los equipos de protección individual y colectiva cuando sea necesario;\n* Ejecutar demás actividades relacionadas con el puesto, según las necesidades del área y las indicaciones de la dirección;\n\n\nSAC\n\n* Realizar atenciones en el SAC (Servicio de Atención al Cliente), con enfoque en la resolución de solicitudes: cobros y reclamaciones sobre los servicios, cambio de dirección, cambio de titular, modificaciones de datos registrados, orientaciones financieras, cambios de plan e indicaciones de servicio, logrando empatía, escucha activa y resolución de problemas;\n* Brindar atención telefónica y digital 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Brindar atención telefónica y digital con cortesía, claridad y agilidad a clientes físicos, jurídicos, organismos públicos y técnicos de campo;\n* Actuar en la resolución de dudas, registro de solicitudes, reclamaciones y orientaciones generales;\n* Registrar todas las atenciones en los sistemas internos (CRM), garantizando precisión, historial y trazabilidad;\n* Alcanzar los indicadores de desempeño (KPI), como tiempo medio de atención, tasa de resolución, satisfacción del cliente (CSAT), productividad y calidad;\n* Participar en capacitaciones, reciclajes, reuniones de equipo y actualizaciones de procesos;\n* Apoyar la mejora continua de la atención, sugiriendo soluciones y reportando recurrencias técnicas o conductuales de los clientes.\n\n \n\nCOBRANZA\n\n* Ejecutar actividades de cobranza y negociación de deudas, ofreciendo alternativas y aclarando dudas financieras;\n* Brindar atención telefónica y digital con cortesía, claridad y agilidad a clientes físicos, jurídicos, 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