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Job Summary: We are seeking engaged and communicative professionals to provide customer service via online chat and tickets, offering support for various requests. Key Highlights: 1. Customer service via chat and tickets 2. Focus on excellence and communication 3. Support for orders, deliveries, returns, and payments Do you enjoy working with technology and communication, and want to join a team that values customer experience? This opportunity is for you! \#JoinTP We seek engaged, communicative professionals focused on excellence, to deliver customer service via online chat and ticketing systems, providing support for inquiries regarding orders, deliveries, returns, refunds, and payments. **Salary:** BRL 1,518.00 \+ Benefits \+ Career Development Plan Shifts: 09:00 \- 22:20 **Schedule:** 6 days on / 1 day off (Sundays off) \| 6h20 daily shift Mode: In-person \| Work **Location:** Building in Parnamirim \- RN What We Are Looking For (Requirements): Must be of legal age; High school diploma completed; Prior customer service experience required; Proficiency in handling multiple screens and fast typing; Availability to work at the Parnamirim/RN building; At TP, well-cared-for people build extraordinary results! We are a market reference in benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Learn about some differentiators that make TP an excellent place to work: Professional Development **\* Language Program:** available to all employees. \* **Internal Promotions:** We encourage growth from within! \* Career Development Plan JUMP: In just 3 months, you can take your next step. \* Educational Benefit Plan: Discounts of up to 50% to support your development. Financial Benefits \* Differentiated PLR—recognizing and rewarding your performance. * Meal voucher and food allowance. \* Fuel allowance (for overnight shifts). \* Bullla Card: salary advance and payroll-deducted credit. \* Life Insurance and Funeral Assistance: peace of mind for you and your family. Health and Quality of Life \* TotalPass: quality of life and access to gym networks. \* Health Plan including dependents—we care for those you love. \* Daycare Assistance: up to the child's first 60 months, supporting mothers and fathers. \* Quality of Life Program: physical, mental, social, and financial well-being. All our job openings are inclusive and extended to People with Disabilities. Please note our selection process consists of several independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that attending all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. Thank you for your interest in joining TP—we wish you good luck! **Benefits:** To be discussed **About the company:** We are a family of over 410,000 employees who work every day to make a difference in the lives of millions of consumers! For over 40 years, we have connected leading brands and their consumers worldwide! Billions of unique interactions—that’s TP. Join this team! Together, with every interaction, we’ll make the world a better place! At TP, our Customer Service Agents are Interaction Experts. After all, they assist thousands of consumers daily—listening, resolving, engaging, and delighting with every interaction.
