Responsibilities: Collect payments from delinquent customers by phone and in person. Negotiate payment methods and agreements. Record information regarding contacts and negotiations. Analyze and resolve financial pending issues. Requirements: High school diploma. Experience in collections or customer service. Basic computer knowledge. Availability to travel to clients for in-person collections. Must have personal vehicle and valid driver's license (CNH). Skills: Strong verbal and written communication. Negotiation and persuasion skills. **Working Hours:** Monday to Friday 08:00 – 18:00 and Saturday 08:00 – 12:00 **Compensation and Benefits:** Fixed salary: R$ 1,640.00 Progressive commission Fuel allowance: R$ 700.00 (cars) or R$ 300.00 (motorcycles) Health allowance: R$ 120.00