Internal Sales Representative

Description

Job Summary: We are seeking communicative and proactive sales representatives who are passionate about delivering excellent service, to provide consultative customer service, sales, and customer retention. Key Highlights: 1. Consultative and delightful customer service 2. Focus on shopping experience and customer satisfaction 3. Opportunity to grow and develop within a passionate team **About Us: ** Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil—with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day will look like in this amazing team \=)** **** We’re looking for communicative, proactive, and customer-focused individuals to join our sales team! * Deliver consultative and delightful service to retain customers—both in physical stores and across digital channels; * Understand customer needs and recommend the most suitable products, always prioritizing the shopping experience; * Sell products and financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers with using the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and post-sales service; * Organize the store, ensure proper product display, and assist in creating posters and promotional materials; * Work toward goals and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Comfort working with targets and results-oriented mindset; * Daily organizational skills and proactivity in store operations; * Interest in learning about products, financial services, and technology. **It’s a plus if you have:** * Prior retail sales experience; * Previous experience meeting targets or providing public-facing customer service; * Basic familiarity with mobile apps and digital tools. **Additional Information** **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc membership (Note: availability varies by region) Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological counseling for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Kit Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on all Group products **Additional Information:** Work Location: Franca - SP Work Model: In-person **\#JoinGrupoCasasBahia** **Here, total dedication has never been stronger!** *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Our journey reflects resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to deliver solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network, connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we show to you and all Brazilians, welcome aboard—feel at home and explore our career opportunities at Grupo Casas Bahia.*