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Operational Assistant - Xanxerê Agency - Business Hours

**We are Auto Locadora HS, a Localiza franchise for over 40 years, proudly representing one of the largest vehicle rental brands in Latin America.** Part of the **Irmãos Sperandio Group**, our operations extend beyond vehicle rentals to include vehicle and tractor dealerships, as well as the agricultural sector. In Chapecó \- SC, we began our journey over 42 years ago with just three vehicles. Today, we are **market leaders**, with four strategically located agencies: two in Chapecó (Airport and Downtown), as well as Joaçaba and Concórdia \- SC. We seek individuals with a **spirit of continuous growth and development**, who take pleasure in serving and delighting our customers. Here, we strive to be **a benchmark in service excellence and memorable rental experiences**. **Responsibilities and duties** **Mission:** Be the operational support that prepares and moves Localiza\&Co vehicles efficiently and carefully, promoting the company's values and culture to ensure impeccable car quality and excellent customer service that delights. **Why Be an Operations Assistant at Localiza\&Co?** Being an Operations Assistant here is an opportunity to prepare every vehicle with excellence, directly impacting NPS and delighting customers with quality and friendliness. You will be part of a team that achieves *extraordinary results*, promoting a culture of passion with *ethics and trust* and inspiration. If you enjoy working with care, organizing, and making a difference in the customer experience, this is your place! **Main Responsibilities** * **Inspect Vehicles Carefully:** Perform visual inspections and checklists before and after rentals (e.g., damages, cleanliness, fuel level), ensuring quality with a *sense of ownership* to improve Mechanical NPS and Cleaning NPS. * **Move Vehicles Efficiently:** Transfer vehicles between agencies or lots, ensuring speed and safety with *Simplify and Delight*. * **Perform Cleaning and Organization:** Carry out basic cleaning and dry washing, organizing cars for delivery with care and *The Customer is Our Passion*. * **Record Information in the System:** Update the system with vehicle entry, exit, and maintenance status data, ensuring accuracy with *ethics and trust*. * **Assist in Deliveries and Pickups:** Help coordinate deliveries and pickups, following schedules with organization to achieve *extraordinary results*. * **Report Technical Issues:** Report damages or technical problems to the maintenance team, acting proactively to keep the fleet in perfect condition and maintain Mechanical NPS. * **Contribute to Service Excellence:** Deliver vehicles with friendliness and impeccable standards, delighting customers with *Simplify and Delight* and *The Customer is Our Passion*. * **Be a Promoter of Values and Culture:** Live and encourage Localiza\&Co values, suggesting improvements boldly and inspiring colleagues with passion and collaboration (*People Who Inspire*). **Requirements and qualifications** * High school diploma completed. * Valid driver's license, minimum category B. * Skills in ERP systems and Office tools (e.g.: Word, Excel) to support operational tasks. * Organizational skills and attention to detail. * Ability to work in teams and adapt to dynamic schedules. * Commitment to being a promoter of Localiza\&Co values and culture, living customer passion, *ethics and trust*, and *sense of ownership* daily. **Additional information** * **Meal Allowance** Alelo * **Unimed** 80% paid by the company, 20% paid by the employee * **Rental Discount** 30% discount on vehicle rentals across the entire Localiza network * **SEST/SENAT** Dental care, psychologist, etc (free) * **G4 Skills:** Outstanding leaders and employees are trained through the G4 Skills platform, used to develop specific skills in management, leadership, sales, customer experience, strategic planning, finance, among others. * **Transportation Allowance** * **Education Assistance** We are Auto Locadora HS, a Localiza franchise, representing the brand for over 40 years. The company is part of the Irmãos Sperandio Group, a group operating in the automotive sector through vehicle and tractor dealerships, vehicle rentals, and agriculture. Auto Locadora HS, in Chapecó, started over 42 years ago with three vehicles. Currently, we are market leaders, operating in four agencies: two in Chapecó/SC (Airport and Downtown), Joaçaba/SC and Concórdia/SC. We seek people with a desire for constant growth and development who take pleasure in serving our customers. We are a reference when it comes to delighting the customer. If you're looking for a stimulating work environment with learning opportunities, come join our team!

R. Rui Barbosa, 94 - Centro, Xanxerê - SC, 89820-000, Brazil

Negotiable Salary