Deltasul is a company that believes in relationships built on integrity, responsibility, teamwork, and dedication. We are seeking enthusiastic professionals who are passionate about customer service and identify with the responsibilities of this role, as well as with our company’s culture and values. If you are one of these people, send us your resume! **Responsibilities and duties** * Register customers * Assess customer registrations regarding creditworthiness * Check customers’ credit history through credit protection agencies * Collect payments from delinquent customers * Assist in and formalize debt renegotiation * Receive payments at cash registers via various payment methods * Issue and organize documents * Control and organize merchandise in the delivery department **Requirements and qualifications** * High school diploma preferred * Currently pursuing a university degree in Administration, Law, Accounting, or related fields preferred * Minimum one (1) year of experience in public-facing or administrative roles * Basic knowledge of computer systems * Cash register operation * Customer information registration * Basic knowledge of payment methods: credit cards, debit cards, etc. * Customer service techniques **Additional information** * Transportation allowance * Unimed health plan * Competitive remuneration commensurate with the role * Performance-based bonus **Our story** We began our journey in 1952 as Ferragens Mirandoli, located in Três Passos, in the interior of Rio Grande do Sul. Our history reflects an entrepreneurial and pioneering spirit, making us one of the leading retail companies in the state’s interior in the furniture, home appliance, and lifestyle solutions sectors. In 1998, our brand evolved into Deltasul, and we continued expanding access to a wide variety of products for all residents of Rio Grande do Sul, delivering excellent service and streamlined, accessible credit options. We aim not only to include our customers in the consumption experience but also to transform their homes into true havens—comfortable, high-quality, and beautiful. Over these 70+ years, the world has changed—and so have we—yet we have never lost our roots. Our customer remains our top priority, and strengthening trustworthy, credible relationships is our daily commitment. We reinforce these values in every interaction—with suppliers, employees, and especially with all our customers—from in-store service, delivery and assembly, to all other services offered to make their homes the best place in the world. **Mission** Make your home the best place in the world. **Vision** Become an efficient and innovative company that delivers a positive, distinctive experience in product and service sales. **Our values** Connection with people People are at the heart of everything we do. We build authentic, welcoming, and unique relationships with our customers and employees. Integrity We act ethically and respectfully in all interactions with customers, employees, and suppliers. Customer focus We go the extra mile for our customers. We make decisions prioritizing service excellence—both internally and externally. We provide attentive service, grounded in active listening to develop solutions and resolve issues. Continuous improvement We continuously evolve and adapt our processes in pursuit of excellence. Improvement is an endless learning journey, which is why we are passionate about the process itself. Innovative attitude Every day, we take responsibility for shaping the reality we wish to live in—thinking ahead and taking action. We are the protagonists of our own future. Sustainability We preserve the financial sustainability of our business, as well as environmental and social sustainability within the communities where we operate.
João Silva
Indeed · HR
João Silva
Indeed · HR
