We are **Conexa**, an integrated digital health ecosystem and the leader in **Latin America**. We have thousands of doctors, psychologists, nutritionists, and nurses who, through our platform, can care for patients wherever they are. We connect patients, healthcare professionals, companies, and health insurers with the goal of reducing cost and quality inefficiencies in Brazil’s healthcare system. We were founded to democratize access to high-quality healthcare, and we believe that physical and mental health must be treated integrally to enable patients to live healthy lives. Currently, we conduct over 400,000 consultations per month, including 180,000 in mental health. With our business model, we cover 24 million lives. **We have a team of people passionate about what they do and who believe in a future of better physical and mental health for everyone!** **Important notice!** **Conexa never charges any fee** for participation in its selection processes. All our job openings are published **exclusively on Gupy**, and the application process is **completely free**. If you receive any payment request or job offer outside Gupy, please be cautious — this is not part of our recruitment practice. As a Senior Product Designer, your mission is to lead end-to-end design, connecting patient, healthcare professional, and partner needs to our strategic roadmap, ensuring intuitive, accessible, and high-impact experiences. **Responsibilities and duties** **You will be responsible for:** * Leading all stages of the design process: discovery, quantitative and qualitative research, problem definition, ideation, prototyping, usability testing, and delivery. * Conducting interviews, surveys, and data analysis to deeply understand user journeys, pain points, and opportunities. Synthesizing insights into artifacts such as personas, journey maps, and flows. * Translating findings into scalable design solutions by creating wireframes, high-fidelity prototypes, and clear specifications for development. * Using and evolving our Design System by proposing new components, ensuring accessibility (WCAG), visual consistency, and delivery efficiency. * Collaborating closely with Product Managers, engineering teams, data teams, marketing, and clinical teams. Aligning solutions with strategic objectives and regulatory requirements, participating in agile ceremonies, and advocating for a user-centered vision. * Continuously measuring and evaluating user experience: defining OKRs/KPIs, interpreting metrics (task success rate, NPS, engagement), and iterating based on feedback and data. * Supporting less experienced designers, disseminating best practices, fostering design culture, and representing the team in strategic discussions. * Exploring market trends (AI/ML, personalization, data visualization, motion design) to innovate and differentiate experiences while staying up to date with emerging best practices and technologies. **Requirements and qualifications** **We expect from you:** * Proven, solid experience in digital product design (web and mobile), with a portfolio demonstrating impact on complex problems, user focus, and business outcomes; * Proficiency in design and prototyping tools (Figma, FigJam, Miro) and ability to quickly learn new tools. * Deep knowledge of design thinking methodologies, human-centered design, design systems, and usability heuristics; ability to define and monitor product metrics; * Experience conducting research (interviews, usability tests, surveys), facilitating workshops, and interpreting quantitative/qualitative data; * Strong analytical skills and strategic vision to align solutions with business goals and ROI, clearly articulating trade-offs to technical and executive audiences; * Excellent verbal and written communication; ability to tell compelling stories and justify design decisions; * Familiarity with analytics tools (GA, Hotjar, Amplitude) and remote usability testing. **Preferred qualifications:** * Experience in healthtech, telemedicine, or other regulated industries is a strong differentiator; familiarity with compliance (LGPD, HIPAA) and inclusive design; * Familiarity with health data visualization, gamification, and personalization; * Experience with motion design, microinteractions, AI/ML in design, behavioral science, or complementary education in health-related fields; experience in digital product consulting or agencies; * Active participation in design communities (publications, talks, workshops); * Background in digital product consulting, working with multiple clients and projects simultaneously; * Experience in service design and information architecture within complex contexts. **Additional information** **CAJU card**, monthly credit of R$ 1,059.00 distributed across categories: Meals, Groceries, Mobility, Health, Home Office, Culture, and Education; **AMIL S450 Health Plan – APTO**, with 30% co-payment for consultations and exams, and 40% for emergency services (PS); extendable to legal dependents (spouses and/or children up to age 24), with dependent costs deducted from payroll. Cost per dependent: R$ 506.86 per life + co-payment. Free access to the **Conexa and Zenklub platforms**, offering online consultations to support your physical and mental health; **Childcare allowance**, according to regional collective bargaining agreement, and **Extended Maternity Leave** for mothers on our team: we offer the option to extend maternity leave to six months. For fathers, paternity leave is 30 days. **SULAMERICA Life Insurance**: Remember the saying “live without fear”? Well, that’s exactly the idea. We want you to feel secure knowing that you and your loved ones are protected, no matter what happens. **Birthday day off:** You deserve a special moment just for yourself to celebrate this important day! Take time off during your birthday month and celebrate however you like. **Totalpass and Wellhub**: To help you stay committed to your fitness goals. ⁠ **Transportation voucher:** 6% salary deduction, if opted for. We are **Conexa**, an integrated digital health ecosystem and the leader in **Latin America**. We have thousands of doctors, psychologists, nutritionists, and nurses who, through our platform, can care for patients wherever they are. We connect patients, healthcare professionals, companies, and health insurers with the goal of reducing cost and quality inefficiencies in Brazil’s healthcare system. We were founded to democratize access to high-quality healthcare, and we believe that physical and mental health must be treated integrally to enable patients to live healthy lives. Currently, we conduct over 400,000 consultations per month, including 180,000 in mental health. With our business model, we cover 24 million lives. **We have a team of people passionate about what they do and who believe in a future of better physical and mental health for everyone!**