**Description:** Education Level Completed undergraduate degree in Administration, Accounting Sciences, Law, Economics, and/or related fields. Required Certifications and Registrations CPA-20. Professional Experience Preferred experience in branch business areas or similar roles in the market, with a focus on customer relationship management, portfolio management, and development of financial solutions. Experience in People Management. Experience in Digital Branches is a plus. Desired Knowledge Areas Financial Products and Services Brazilian National Financial System Financial Mathematics General Law for Micro and Small Enterprises Corporate Legislation Agribusiness Family Farming Law Rural Credit Negotiation People Management Financial Business Acumen Relationship Management Service Orientation Financial Mentorship Credit Cooperativism Member-Centric Focus Analytical Reasoning Knowledge Multiplier People Management Support team development, conduct periodic formal and informal evaluations, foster the development of behavioral and technical competencies required for individual and collective growth, and identify and enable capacity-building initiatives. Digital Strategic Management Plan and implement actions to expand the base of digital members and enhance business results through digital channels. Monitor engagement and satisfaction metrics of members across digital channels, proposing continuous improvements. Member Experience Ensure excellence in digital service delivery, guaranteeing agility, personalization, and quality. Promote the use of digital channels among target audiences according to the cooperative’s relationship model. Business Intelligence Analyze digital data and reports to identify patterns, anticipate needs, and support strategic decision-making. Propose innovative solutions to improve the digital journey of members. Innovation and Digital Transformation Promote adoption of new technologies and digital solutions aligned with strategic guidelines. Act as an agent of transformation, ensuring continuous evolution of digital processes. Risk Management and Compliance Ensure compliance with policies, standards, and regulations applicable to digital operations. #LI-SP2 2512070202191909397