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Category:Other12
Junior Operational Quality Analyst - Macaíba Unit64855425821314120
Indeed
Junior Operational Quality Analyst - Macaíba Unit
**Welcome to Atento!** Are you **focused, didactic, and agile**? Do you enjoy **working in a team**, and do you feel comfortable in situations requiring **negotiation and organization**? Then we have the perfect opportunity for your **next step in professional growth**! This professional will work as a **quality analyst**, responsible for **maintaining and creating operational reports**, developing **targeted strategies**, preparing **results presentations**, providing **general support to managers**, and performing **routine tasks within the quality department**. Does this sound like you? **Apply now and take ownership of your professional development!** **Responsibilities and Duties** * Conducting meetings and calibrations with clients/operations; * Monitoring KPIs; * Performing targeted analyses, identifying root causes, and developing action plans; * Updating/sending reports; * Mapping processes for continuous improvement; * Preparing results/analysis presentations; * Reading and monitoring controls, performance indicators, and reports; * Staying up-to-date by studying customer service content; * Performing other administrative duties associated with the role. **Requirements and Qualifications** * **Currently pursuing or completed undergraduate degree — proof required** * **Minimum 6 months of prior experience;** * **Strong teamwork skills;** * **Experience with reporting;** * **Proficiency in Microsoft Office suite;** * **Intermediate-level Excel knowledge;** * **Easy access to the Macaíba site** **Preferred Experience:** * Prior experience in the Quality area is a plus; * Certifications such as ISO or Lean Six Sigma (Yellow Belt) are advantageous; **Additional Information** **Benefits** Transportation Allowance; Meal/Voucher Allowance; Life Insurance; Funeral Assistance; Childcare Assistance / Assistance for Children with Disabilities; Product Discounts; Dental Care; Telemedicine Medical Assistance; Gym/Sports Activity Discounts; Educational Partnerships with course discounts; Career Development Plan. **Salary** 1855,33 **Working Hours** 5x2 schedule: 09:00–18:48, Saturdays/Sundays off **Work Schedule** 220 hours/month — 5x2 weekend days off **Work Model** On-site **Work Location:** Macaíba Site Atento has been a benchmark in the BPO sector for many years. Now, we’re taking it a step further, leading the Business Transformation Outsourcing (BTO) movement — a new way to transform customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and truly impactful. If you identify with this purpose, value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that foster connection and deliver real results. **Explore our other Career Portals too:** Atento Digital Portal — for those interested in digital marketing and social media; Atento Corporate Portal — for those seeking roles in administrative and facilities areas; Atento IT Portal — dedicated to technology professionals; Atento PAP Portal — for door-to-door sales representatives/supervisors; Interfile — offering positions focused on back-office solutions and process management; PcD Portal — exclusively for persons with disabilities. Tip: Keep your profile updated and complete, and aim to finish one application process before starting another — agreed? All our job openings are open to persons with disabilities and beneficiaries rehabilitated by Social Security.
R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil
R$1,855/month
Digital Relationship Specialist – Macaíba Unit64843757571586121
Indeed
Digital Relationship Specialist – Macaíba Unit
Description: * Be at least 18 years of age; * Completed high school education; * Basic computer skills (Word, Excel) and typing proficiency; * Possess all documents required for hiring (e.g., voter registration card for all candidates; military reserve ID for male candidates); * Availability to work flexible hours; * Strong verbal and written fluency; * Customer service experience is desirable; * Willingness to work both on-site and remotely. * The Specialist must identify customers’ needs and provide practical, objective solutions in accordance with product and/or service procedures; * Each interaction may involve handling various types of situations raised by the customer; * Use systems to record and execute customer interactions; * Resolve and monitor consumer requests; * Provide support via CHAT or VOICE; * Ensure clear communication across all customer touchpoints with the company. 251212020250701845
R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil
Negotiable Salary
RN - Customer Service Consultant - Airline Company - Spanish Bilingual64649203278595122
Indeed
RN - Customer Service Consultant - Airline Company - Spanish Bilingual
**✈️ Love traveling and want to deliver amazing experiences? Then join us as a Customer Service Specialist! ✈️** **If you excel at customer service, speak Spanish, and have the flexibility to handle unexpected situations, this role is perfect for you!** **Here, you’ll serve as the key contact point between customers and one of the world’s largest airlines—assisting with check-in, boarding, flight delays, and much more!** **Are you passionate about innovation and always up-to-date on industry trends? Then hop on board this journey with us!** **\#JoinTP** **Responsibilities and Duties:** Provide empathetic, engaging customer service in Spanish to deliver a unique experience; Assist customers with inquiries and manage dissatisfaction related to flight delays or check-in issues; Contribute to business improvement by building strong relationships with our customers; Have an interest in topics related to international travel, air tickets, flights, boarding, deplaning, etc.; Facilitate customer access to digital channels or guide them on how to use them. **Salary:** R$2,443.04 + Benefits + Career Development Plan **Schedule:** 6 days on / 1 day off (rotating days off) | Shift starts at 6:20 AM **Shift Hours:** Various shifts available **Work Mode:** On-site | **Work Location:** Parnamirim – RN **What We’re Looking For (Requirements):** Be of legal age; Advanced or native Spanish proficiency (with advanced Portuguese); Completed high school or currently enrolled in higher education; Experience in customer service within a call center environment; Proficiency in computer use and multiskill systems. **At TP, well-cared-for people achieve extraordinary results!** We are a market leader in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: advance to your next role in just three months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing Bonus) – we recognize and reward your performance. * Meal Voucher and Food Allowance. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health & Quality of Life** * TotalPass: enhanced quality of life and access to a network of gyms. * Health Plan including dependents—we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: holistic well-being—physical, mental, social, and financial. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process includes multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee selection for the position. Your performance will only be evaluated by the recruiter after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you the best of luck!**
Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil
R$2,443/month
RN - INTERACTION EXPERT - SGA GAMING SUPPORT64649203294849123
Indeed
RN - INTERACTION EXPERT - SGA GAMING SUPPORT
**What if you bet everything on a new opportunity in your career?** **If you’re passionate about iGaming, love games, and have a customer-oriented profile, this is your chance!** **\#JoinTP** **Responsibilities and Duties:** Customer support to clarify user inquiries, assist with transactions, and resolve technical issues. **Salary:** BRL 1,518.00 + Benefits + Career Development Plan **Shifts:** Flexible — including overnight **Work Schedule:** 6 days on / 1 day off (rotating days off) | 6h20 daily workday **Employment Type:** On-site | Workplace: São Gonçalo do Amarante Campus — RN **What We’re Looking For (Requirements):** Must be of legal age; High school diploma; Availability to work at the São Gonçalo do Amarante/RN Campus; Basic computer skills and proficiency in MS Office; Customer service experience preferred. **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: advance to your next role in just 3 months. * Educational Partnership: up to 50% discounts to support your development. **Financial Benefits** * Differentiated Profit-Sharing Bonus (PLR) — we recognize and reward your performance. * Meal Voucher and Food Allowance. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health & Well-being** * TotalPass: wellness and access to a network of gyms. * Health Plan covering dependents — we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that attending all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP — best of luck!**
Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil
R$1,518/month
RN - INTERACTION EXPERT - GAMING SUPPORT64571821912579124
Indeed
RN - INTERACTION EXPERT - GAMING SUPPORT
**How about betting everything on a new career opportunity?** **If you're passionate about iGaming, love games, and have a customer-oriented profile, this is your chance!** **\#JoinTP** **Responsibilities and Duties:** Provide customer service to clarify user questions, assist with transactions, and resolve technical issues. **Salary:** 1,518.00 \+ Benefits \+ Career plan **Shifts:** Various \- including overnight **Schedule:** 6x1 (rotating days off) \| 6h20 working day **Work Model:** On-site \| Workplace: São Gonçalo do Amarante Campus \- RN **What we are looking for (Requirements):** Be of legal age; High school diploma; Availability to work at the São Gonçalo do Amarante/RN campus; Computer skills and knowledge of MS Office; Previous customer service experience is desirable. **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits, and that's no coincidence. Here, we value quality of life, development, and employee safety. Discover some of the advantages that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts up to 50% to support your development. **Financial Benefits** * Special PLR – we recognize and reward your performance. * Meal voucher and food voucher. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deductible credit. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Well-being** * TotalPass: wellness and access to a network of gyms. * Health Plan including dependents – we care for those you love. * Childcare Assistance: up to the child's first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee job approval. Your performance will only be evaluated by the recruiter after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**
Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil
R$1,518/month
Digital Relationship Specialist - Macaíba unit64524672434177125
Indeed
Digital Relationship Specialist - Macaíba unit
Description: * Be at least 18 years old; * High school diploma; * Basic computer skills (Word, Excel) and typing; * Have all admission documents (e.g., voter registration for everyone and military reserve card for men); * Availability to work flexible hours; * Good verbal and written fluency; * Customer service experience is desirable; * Availability to work both on-site and remotely. * The Specialist will need to identify customer needs and provide practical and objective solutions according to product and/or service procedures; * In each service provided, may handle different types of situations indicated by the customer; * Will use systems to perform service records and applications; * Perform resolution and monitoring of consumer demands; * Service via CHAT or VOICE; * Provide clear communication in all customer contact points with the company. 251111020218701845
R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil
Negotiable Salary
IT Engineering Technician64365012549635126
Indeed
IT Engineering Technician
**Responsibilities:** * Responsible for maintaining power systems (UPS, stabilizers, and electrical protection), ensuring safety, efficiency, and technical compliance. * Perform installation, organization, and maintenance of structured cabling networks (fiber, UTP, and coaxial), conducting tests, certifications, and fault corrections according to technical standards. * Carry out the installation, configuration, and maintenance of CCTV systems (cameras, DVRs, and NVRs), integrating them into IT networks and ensuring optimized security coverage. * Monitor field surveys and prepare technical documentation for electrical infrastructure, cabling, and CCTV, keeping layouts, inventories, and records up to date. * Supervise technical teams, optimizing processes and ensuring quality and timely completion of installation and maintenance projects. **Prerequisites:** * Technical degree in Electrical Engineering, Electronics, Telecommunications, Networking, or related fields; * Solid experience in the installation and maintenance of electrical systems, structured cabling, and CCTV, with focus on quality and technical compliance Minimum Education: Technical Course Desired Qualifications:* Computer Networks, Technical Course * Telecommunications, Technical Course * Electronics, Technical Course * Electro-Electronics, Technical Course * Dental plan * TotalPass * Ifood Benefits * Health plan - Humana Saúde * Agreements * On-site meals * Transportation allowance
Av. Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil
Negotiable Salary
Administrative Assistant64326103220225127
Indeed
Administrative Assistant
Description: * Support to the purchasing department; * Price quotation and purchase order issuance; * Entry of purchase requests into the system; * Verification and entry of invoices (incoming and outgoing); * Updating and organizing supplier records; * Control and filing of documents (quotations, contracts, receipts); * Checking emails and following up on department requests. Requirements: * High school diploma completed; * Computer literacy; * Basic proficiency in Excel and Word. Benefits: Medical assistance, Dental assistance, Meal allowance, Transportation voucher
R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil
Negotiable Salary
SUPERVISOR OF IMPLANTATION64296989458689128
Indeed
SUPERVISOR OF IMPLANTATION
MAIN ACTIVITIES: Pre\-Implementation Follow\-up * Support the analysis and validation of the commercial location, verifying commercial and operational feasibility. * Request and organize the necessary documents for unit opening. * Guide the franchisee regarding the implementation schedule and investments. * Support the franchisee in negotiations with approved suppliers. Construction Management and Layout: * Monitor the development of architectural projects with approved partners. * Conduct technical visits (in person or online) to follow up on the project. * Ensure that the layout and visual communication comply with brand standards. * Identify and mitigate risks of delays or structural issues. Training and Development: * Coordinate and conduct operational training for the franchisee and their team. * Support the training team in developing updated training materials. * Evaluate team performance during the pre\-operation period and throughout implementation. Unit Opening: * Assist in assembling and final organization of the Kiosk/Container/Pocket and Store. * Ensure equipment, supplies, and communication materials are ready for the first day of operation. * Be present during the first 02 days of operation, monitoring processes and correcting issues in real time. Post\-Implementation: * Conduct a 7\-day follow\-up to evaluate initial performance. * Monitor reports on the performance of the newly opened unit. * Suggest improvements and feedback for the franchisee and support team. Communication and Relationship: * Act as the liaison between the franchisor and franchisee throughout the entire implementation process. * Ensure clarity in instructions, deadlines, and deliverables. * Participate in alignment meetings with marketing, operations, sales, and finance teams. REQUIREMENTS: * Knowledge in project management, scheduling, and supplier management. * Organized, proactive, clear communicator, empathetic, resilient, and results\-oriented. * Desirable: Experience in franchise networks, knowledge of operational processes, and project management software.
R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil
Negotiable Salary
Document/Contract Assistant64215760102018129
Indeed
Document/Contract Assistant
**Job Description:** About Us At Grupo Morada, we build experiences with respect, innovation, and responsibility, guided by the purpose of serving to transform the world. Our commitment to excellence drives us to constantly evolve, seeking to provide transformative experiences for our customers and employees. If you identify with our values and wish to grow in an environment that values respect and innovation, come create tomorrow with us. What the Document and Contract Assistant Does The Contract Assistant is responsible for overseeing the complete contract management cycle, ensuring deadlines, document organization, and process compliance. This role involves controlling and renewing contracts through the system. It also resolves payment issues with suppliers and maintains files updated and organized by company/CNPJ. **Main Responsibilities:** Send invoices to departments via e\-mail so purchase orders can be generated, fulfilling financial obligations as agreed with suppliers. Generate invoice submission protocols and send invoices to the appropriate departments for system entry; Review supply requests from suppliers, analyzing and correcting data in electronic spreadsheets, then sending them to the finance department (spreadsheet and invoice), to ensure financial compliance with suppliers. **Requirements:** Completed High School (ongoing Higher Education or Technical Studies will be differentials); Experience with administrative routines; Proficiency in computer skills;
BR-101, 44 - Sao Jose De Mipibu, São José de Mipibu - RN, 59162-000, Brazil
Negotiable Salary
Digital Relationship Specialist - Macaíba Unit (1)638230176518411210
Indeed
Digital Relationship Specialist - Macaíba Unit (1)
Description: * Be at least 18 years old; * Be currently enrolled in or have completed a higher education degree; * Basic computer knowledge (Word, Excel) and typing skills; * Have all admission documents ready (e.g., voter registration for everyone and military reserve card for males); * Availability to work flexible hours; * Strong verbal and written communication skills; * Customer service experience is desirable; * Availability to work both on-site and remotely. * The Specialist will need to identify customer needs and provide practical and effective solutions according to product and/or service procedures; * In each service provided, may handle different types of situations reported by the customer; * Will use systems to record and manage service activities; * Perform resolution and monitoring of consumer requests; * Service provided via CHAT or VOICE; * Deliver clear communication throughout all points of contact with the company's customers. 2509110202521227189
R. Dona Emília, 10 - Centro, Macaíba - RN, 59280-000, Brazil
Negotiable Salary
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