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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6484375024166512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - TECHNICAL SUPPORT - MOBILE TECHNOLOGIES AND BILINGUAL SERVICES","content":"**We are looking for professionals who prioritize customer experience and strive to deliver the BEST service.**\n\n**Who enjoy technology and can easily resolve basic issues.**\n\n**Who can identify opportunities and, when faced with challenges, think of practical and innovative solutions.**\n\n**Who possess strong communication skills, express themselves clearly, and handle difficult and complex situations effectively.**\n\n**Who speak or have solid knowledge of English.**\n\n**Prior experience in customer service, technical support, familiarity with applications, games, internet, and technology in general is a plus.**\n\n**If you are this professional, we would be delighted to welcome you aboard. Additionally, you will have the opportunity to represent one of the world’s largest technology companies and gain substantial expertise.**\n\n**#JoinTP**\n\n **Responsibilities and Duties:** Ensure customers feel confident that you will do your utmost to resolve their issue within your capabilities; Personalize every interaction to convey empathy and courtesy, making customers feel welcomed and fostering loyalty; Confirm whether the issue reported by the customer matches your understanding, in order to identify the best solution and optimize time; Relate to the customer’s statements or issues raised during contact; Explore problem details through courteous questioning to better understand the customer’s issue; Guide the customer clearly and simply through articles or procedures, avoiding technical or complex terminology; Explain clearly and concisely what has been done and what remains to be done by the customer, the company, or third parties; Resolve all customer-reported issues according to current policies and procedures—even if resolution requires time; Reset passwords; Configure devices; Restore accounts or devices; Pairing devices; Cancel services or subscriptions; Direct customers to authorized service centers or other departments; Schedule technician visits for hardware repairs; Restore content from backups; Assist customers in performing cloud or PC backups; Enrich, assist, or suggest additional value beyond the customer’s initial request; Represent the brand and its partners at all times—especially when the customer is dissatisfied with the proposed solution.\n\n **Salary:** BRL 1,813.36 + Benefits + Career Development Plan\n\n**Working Hours:** 2:20 PM to 8:40 PM\n\n**Schedule:** 6 days on / 1 day off | **Shift Duration:** 6 hours and 20 minutes\n\n\nWork Mode: On-site | **Work Location:** Parnamirim, RN\n\n **What We’re Looking For (Requirements):**\n\nMust be at least 18 years old\n\n\nCompleted high school education\n\n\nMale candidates must present military service certificate (Reservist) or CAM document\n\n\nTechnical aptitude and experience in technical support\n\n\nAvailability for on-site work at the Parnamirim, RN campus\n\n\nIntermediate or advanced English proficiency\n\n\nStrong affinity with technology and technical support.\n\n **At TP, well-cared-for people build extraordinary results!**\n\n\nWe are a market reference in employee benefits—and for good reason. 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If you are passionate about technology, enjoy teamwork, value people, are dynamic, and committed to continuous improvement, join us!\n\n **Responsibilities and Duties** \n\n* Ensure the proper functioning of the quality management system;\n* Assist in repairing broken, damaged, or torn cables and/or optical fibers, including replacement when necessary while preserving their connectors;\n* Repair or replace wall mounts and routers;\n* Support internal services and assist with external technical services;\n* Maintain confidentiality of company and customer data;\n* Ensure efficient use of resources (tools, PPE, consumables, etc.);\n* Perform preventive and corrective maintenance on telecommunications systems;\n* Activate and handle data assets;\n* Assist in installing new internet connections via cable/fiber/radio;\n* Conduct equipment testing;\n* Carry out other tasks related to the position, as directed by supervisors;\n* Understand and comply with quality policy guidelines;\n* Understand and follow regulatory procedures applicable to your role and department;\n* Organize individual or shared workspaces.\n\n \n\n**Requirements and Qualifications** **Mandatory Prerequisites:**\n\n* Completed High School education;\n* Driver’s license category AB;\n* Willingness to travel.\n\n **Desirable Prerequisites:**\n\n* Strong communication skills;\n* Creativity;\n* Discipline;\n* Organization;\n* Ability to work effectively in teams;\n* Learning potential;\n* Proactivity.\n\n \n\n**Additional Information** **Professional Specialization Area:** Operations (Telecommunications)\n\n**Hierarchical Level:** Operational\n\n**Compensation:** BRL 1,597.00 + 30% Hazard Pay\n\n **Benefits That Make a Difference for You!**\n\n\nTransportation Allowance\n\n\nMeal Voucher\n\n\nHealth Insurance (60% covered)\n\n\nSulAmérica Dental Plan\n\n\nOptum – Health and Well-being Program\n\n\nCreditas – Financial Benefits\n\n\nLife Insurance\n\n\nAccess to SESI (all regional units)\n\n\nAccess to SESC (Garanhuns – PE)\n\n \n\n#WEAREPROXXIMA\n\n\nSince 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and above all, a human-centered focus—people being our greatest purpose.\n\n \n\nWe seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**.\n\n \n\nThroughout our journey, we have earned several certifications:\n\n* ISO 9001:2015\n* GPTW Certification – Jan 2025 – Jan 2026\n* GPTW Awarded Company – Diversity 2025 – “Young Talents” Category\n\n \n\nTo turn this vision into reality, we rely on what matters most: our team.\n\n**Grow with us!** #JoinProxxima","price":"R$1,597/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765374272000","seoName":"installer-and-repairer-of-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-passagem/cate-telecommunications/installer-and-repairer-of-operations-6468790692876912/","localIds":"2257","cateId":null,"tid":null,"logParams":{"tid":"7b61fe19-bf6f-4d82-b756-3f7870c98e6f","sid":"71cb9820-2ddd-44b7-bc2f-9c4ea42de8e2"},"attrParams":{"summary":null,"highLight":["Installation and repair of cables/optical fibers","Support for internal and external technical services","Willingness to travel"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Goianinha,Rio Grande do Norte","unit":null}]},"addDate":1765374272880,"categoryName":"Telecommunications","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. dos Xavantes, 2118 - Pitimbú, Natal - RN, 59069-605, Brazil","infoId":"6465711356748912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Monitoring Operator","content":"**Job Description:** \nWe are seeking a Monitoring Operator to join our team. 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Here, we value quality of life, professional development, and the security of our employees. \n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: advance to your next role in just 3 months.\n* Educational Partnership: discounts of up to 50% to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Bonus (PLR) — we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for night shifts).\n* Bullla Card: salary advance and payroll-deducted loans.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health & Quality of Life**\n\n* TotalPass: promotes quality of life and access to a network of gyms.\n* Health Insurance including dependents—we care for those you love.\n* Childcare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial well-being.\n\n**All our positions are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process consists of multiple independent stages. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6464928109773112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - INTERACTION EXPERT - GAMETECH CUSTOMER SERVICE","content":"**Have you ever imagined working in a dynamic environment, within a collaborative setting marked by constant transformation and growth? Yes?! Then this position is for you!** \n\n\n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** Customer service aligned with company policies; Handling inquiries regarding sports betting and gaming; Managing loyalty programs and providing technical issue support.\n\n **Salary:** BRL 1,518.00 \\+ Benefits \\+ Career Development Plan\n\n\n**Shifts:** Multiple start times available\n\n**Work Schedule:** 6x1 \\- Cyclical Days Off **\\| Shift Duration:** 6:20 AM\n\n**Work Modality:** On-site **\\| Work Location:** Parnamirim Campus \\- RN\n\n **What We Are Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nHigh school diploma or equivalent;\n\n\nAvailability to work at the Parnamirim Campus \\- RN;\n\n\nCustomer service experience preferred;\n\n\nProficiency in multitasking across multiple screens and strong typing skills.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Then hop on board this journey with us!**\n\n \n\n**\\#JoinTP**\n\n **Responsibilities and Duties:**\n\nProvide empathetic, engaging customer service in Spanish to deliver a unique experience;\n\n\nAssist customers with inquiries and manage dissatisfaction related to flight delays or check-in issues;\n\n\nContribute to business improvement by building strong relationships with our customers;\n\n\nHave an interest in topics related to international travel, air tickets, flights, boarding, deplaning, etc.;\n\n\nFacilitate customer access to digital channels or guide them on how to use them.\n\n **Salary:** R$2,443.04 + Benefits + Career Development Plan\n\n**Schedule:** 6 days on / 1 day off (rotating days off) | Shift starts at 6:20 AM\n\n**Shift Hours:** Various shifts available\n\n**Work Mode:** On-site | **Work Location:** Parnamirim – RN\n\n **What We’re Looking For (Requirements):**\n\n\nBe of legal age;\n\n\nAdvanced or native Spanish proficiency (with advanced Portuguese);\n\n\nCompleted high school or currently enrolled in higher education;\n\n\nExperience in customer service within a call center environment;\n\n\nProficiency in computer use and multiskill systems.\n\n **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market leader in employee benefits—and for good reason. 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This information will be provided during the interview.*** **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market reference when it comes to employee benefits, and it's no coincidence. 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Moreover, you’ll have the opportunity to represent one of the world’s largest technology companies and gain extensive knowledge.**\n\n**\\#VemSerTP**\n\n **Responsibilities and Duties:** Ensure and convey to the customer confidence that you will do everything possible to resolve their issue within your capabilities; Personalize all interactions to demonstrate empathy and courtesy so the customer feels welcomed and foster loyalty; Confirm and verify that the problem reported by the customer is the same as what you understood, in order to find the best solution and optimize time; Relate to the reports or issues presented by the customer during the interaction; Explore details of the issue by asking questions in a friendly conversation to better understand the customer's problem; Guide the customer through articles or procedures clearly and simply, avoiding technical or complicated terms; Explain clearly and objectively what has been done and what still needs to be completed by the customer, the company, or third parties; Resolve all customer issues according to current policies and procedures, even when the solution requires additional time; Change passwords; Configure devices; Restore accounts or devices; Pairing; Cancel services or subscriptions; Direct customers to authorized service centers or other departments; Schedule technician visits for hardware repairs; Restore content from backup; Help customers perform cloud or PC backups; Enrich, assist, or suggest something beyond what the customer initially requested; Represent the brand and its partners at all times, especially in cases where the customer is dissatisfied with the proposed solution.\n\n **Salary:** R$ 1\\.813,36 \\+ Benefits \\+ Career Plan\n\n**Working Hours:** 2:20 PM to 8:40 PM\n\n**Work Schedule**: 6x1 \\| **Daily Shift:** 6h20\n\n\nWork Mode: On-site \\| **Work Location:** Parnamirim RN\n\n **What We Are Looking For (Requirements):**\n\nBe of legal age\n\n\nCompleted high school\n\n\nMen must have military reserve documentation or CAM\n\n\nSkills in technology and technical support\n\n\nAvailability for on-site work at the Parnamirim RN campus\n\n\nIntermediate or advanced English\n\n\nAffinity with technology and technical support.\n\n **At TP, well-cared-for people build extraordinary results!**\n\n\nWe are a market reference when it comes to employee benefits, and it’s no coincidence. 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