Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant for customer service and technical support, responsible for handling service requests, scheduling technicians, issuing invoices, and managing after-sales activities. Key Highlights: 1. Customer service and technical support experience is a plus. 2. Organized work environment and growth opportunities. 3. Requires proactivity, good communication skills, and organization. We are looking for an **Administrative Assistant** with experience in **customer service and technical assistance support**, to join our team. Key Responsibilities: * Customer service (phone, WhatsApp, and e\-mail) * Opening and tracking technical service requests * Supporting the technical assistance team * Scheduling technicians * Issuing invoices and administrative control * Managing after\-sales activities * Organizing documents and reports Requirements: * Proven experience in customer service * Experience in technical assistance support (an important advantage) * Strong verbal and written communication skills * Organization and proactivity * Basic/intermediate computer skills (Microsoft Office) Desired Profile: * Agile and solution-oriented individual * Professional demeanor * Ability to interact effectively with customers * Capacity to work under demand and pressure We Offer: * Market-competitive salary * Benefits * Organized work environment Job Type: Full-time CLT Salary: R$1\.616,67 \- R$1\.899,65 per month Benefits: * Health insurance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site