147 Education Training in Minas Gerais lowest at $10000.0+

Indeed

Self-Checkout Supervisor

#### **About the position:** * Work as a Self-Checkout Supervisor, ensuring security and smooth operation of self-service stations in supermarkets or commercial establishments. Monitor proper use of equipment, prevent fraud, and assist customers throughout the purchasing process. Contribute to an agile, secure, and satisfying shopping experience for consumers. #### **Key responsibilities:** * **Monitoring:** Supervise self-checkout stations, ensuring customers correctly follow scanning and payment procedures for products. * **Customer assistance:** Assist customers in using the machines, answering questions, resolving technical issues, and providing support during the payment process. * **Loss prevention:** Identify suspicious behavior to prevent theft and ensure all items are properly scanned and paid for, including weight verification when necessary. * **Basic maintenance:** Perform routine checks and minor maintenance on self-checkout machines, such as replenishing receipt paper and adjusting the scale when adding bags. * **Incident reporting:** Record and report security incidents or machine malfunctions to the supervisor or responsible technical team. * **Operational routines:** Ensure the workstation functions properly throughout the entire shift. * **Organization and cleanliness:** Keep self-checkout stations clean and organized. * **Compliance with standards:** Adhere to and enforce company policies and procedures, ensuring service quality, timeliness, and reliability. * **Payment information and guidance:** Inform customers about accepted payment methods (cards and PIX) and advise them of the 20-item limit per self-checkout station. * **Self-checkout opening and closing:** Open self-checkout stations at the start of the shift and, at the end of the shift, close operations, retrieve subtotals, and reset terminals for cash reconciliation. * **Bagging control:** Supervise and guide the bagging of purchases, ensuring tasks are performed correctly. * **Queue assistance:** Assist in organizing queues, ensuring appropriate customer flow. #### **Requirements:** * Completed high school education. * Strong communication skills and customer service ability. * Observational skills and attention to detail. * Prior experience in supervision, security, or customer service. * Basic knowledge of electronic equipment operation or self-service systems. * Ability to handle conflict situations calmly and professionally. #### **Benefits:** * Health insurance; * Dental insurance; * Attendance bonus or food basket; * Incentive bonus for achieving targets; * Discounts with distance-learning institutions, pharmacies, and other partners; * Shopping discounts; * Transportation allowance; * On-site snacks. #### **Work schedule and hours:** * Rotating schedule: 6 days on, 1 day off

R. Antonio Pacheco, 494 - São Vicente, Itaguara - MG, 35488-000, Brazil

Negotiable Salary