Description
Job Summary:
Lead the operational team, monitor last-mile and e-commerce operations, manage delivery personnel, and support base improvements.
Key Highlights:
1. Leadership and guidance of the operational team
2. Monitoring of last-mile and e-commerce operations
3. Management of drivers, delivery personnel, and performance indicator tracking
Main Responsibilities:
* Lead and guide the operational team;
* Monitor last-mile and e\-commerce operations, ensuring deliveries within SLA;
* Engage with drivers and delivery personnel to ensure delivery quality;
* Support recruitment of new delivery personnel;
* Monitor KPIs, address incidents, and support base improvements;
Compensation: R$2\.029,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Corporate agreements and commercial discounts
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation voucher
Work Location: On-site