Job Summary: Online customer service to assist with purchases, answer questions, and record feedback, with a focus on optimizing processes. Key Highlights: 1. Online customer service via WhatsApp and social media 2. Assistance with purchase completion and support for products/services 3. Recording of complaints and feedback for continuous improvement The company is seeking an E-commerce Customer Service Representative in Sapiranga. Efetivar is a company specialized in management solutions and operational efficiency. We offer services aimed at optimizing processes and increasing organizational productivity. **Responsibilities:** Online customer service via WhatsApp and social media. Assist with purchase completion, answer questions about products and services. Record complaints and feedback. Previous experience as an Online Sales Consultant, Customer Service Representative, Digital Sales Assistant, or E-commerce Support Agent may indicate alignment with some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Performance-based bonus * Pharmacy benefit plan * Medical benefit plan **Additional Information:** * Employment type: Permanent - On-site. * Schedule: Full-time * Working hours: 7:30 AM to 5:48 PM.
João Silva
Indeed · HR
João Silva
Indeed · HR
