Description
Job Summary:
Responsible for direct customer service, ensuring a pleasant and high-quality experience while performing table service with courtesy and efficiency.
Key Highlights:
1. Direct customer service with focus on experience and quality.
2. Table service according to the establishment's standards, delivered with courtesy and efficiency.
3. Teamwork and attention to customer satisfaction.
**Waiter**
**Job Description:**
Responsible for direct customer service, ensuring a pleasant and high-quality experience during customers' stay at the restaurant. Performs table service according to the establishment's standards, presenting the menu, taking orders, and serving food and beverages with courtesy and efficiency.
**Main Responsibilities:**
* Greet customers and escort them to their tables;
* Present the menu, clarify questions, and recommend dishes and beverages;
* Accurately record orders and relay them to the kitchen and bar;
* Serve food and beverages according to the restaurant's service standards;
* Monitor customer satisfaction and respond to any requests;
* Set up and clean tables before and after service;
* Assist in setting up and dismantling the dining area;
* Maintain personal hygiene and appearance, as well as cleanliness of the work area;
* Comply with food safety regulations and best service practices.
**Requirements:**
* Prior experience in this role is preferred;
* Strong communication skills and professional demeanor;
* Efficiency, attentiveness, and friendliness in customer service;
* Ability to work well in a team and under pressure;
* Availability to work on weekends and holidays.
**Compensation:** As per industry minimum wage + tips + benefits
Employment Type: Full-time, Permanent CLT
Salary: R$2.500,00 – R$3.500,00 per month
Benefits:
* Transportation allowance
Experience:
* Waiter (Mandatory)