The **Technology** area of **Unisinos** is looking for a professional to join its team. We value plurality in all aspects, working with the conviction that it enables us to create incredible connections! Our opportunities are independent of gender, race/ethnicity, disability, age, family or marital status, gender identity or expression, nationality, political affiliation, religion, sexual orientation, among others. All people are welcome. \#vem**ser**Unisinos **Responsibilities and duties** * Ensure our IT infrastructure (servers, networks, storages, and operating systems) is always available and functioning properly, guaranteeing business continuity; * Proactively monitor the environment and act on incident resolution, preventing major failures and ensuring stable, reliable systems with minimal downtime; * Serve as technical reference for support teams (Levels 2 and 3\) and user departments, supporting the resolution of complex tickets, bringing agility and improving end-user experience; * Document processes, procedures, and changes made, contributing to traceability, service continuity, and training of new colleagues; * Actively participate in infrastructure projects such as implementations, migrations, and expansions, helping modernize the institution's IT with efficient, secure solutions aligned with business strategies; * Apply best practices in security and compliance (patching, access controls, hardening), strengthening protection against vulnerabilities and ensuring data integrity and confidentiality; * Automate operational routines (backup, updates, scripts, etc.), increasing efficiency and security while reducing manual errors. **Requirements and qualifications** * Completed undergraduate degree in IT (Computer Science, Networking, Information Systems, or related fields); * Postgraduate studies will be an advantage; * Experience with on-premise and cloud infrastructure (Azure or AWS); * Ability to identify and resolve issues in servers, networks, and systems; * Collaborative profile, with knowledge sharing within the team; * Organized approach to maintaining updated technical documentation; * Experience in virtualization, backup, connectivity, and security projects. **Additional information** **Location:** São Leopoldo – On-site **Working hours:** 08:00 to 12:00 and 13:30 to 17:30 **Benefits:** * Undergraduate scholarship with up to **80%** discount and **100%** discount for **PwD;** * Specialization scholarship with up to **80%** discount; * Extension and language courses with up to **50%** discount after probation period; * Internal training programs; * Mental Health Program – Health and Wellness Journey; * Gympass (Wellhub); * Paid year-end holiday break (between Christmas and New Year); * Transportation allowance; * Life insurance; * Free parking; * Coopersinos health and dental plan – Unimed, Doctor Clin, and Uniodonto; * Pharmacy partnership; * SESC partnership; * Partial childcare reimbursement for children up to 6 years old. We are Unisinos. Our University has Jesuit roots and over 55 years of history. With campuses in **Porto Alegre and São Leopoldo, we are** **a reference in education, tradition**, **sustainability**, **innovation**, and **ethics**. At our Institution, we believe in the importance of building a **society composed of human professionals committed to everyone's future***.* If you're looking for an environment that wants to transform the world through education, your place is at Unisinos! **WHAT WE VALUE HERE** Respect for diversity. Continuous pursuit of knowledge. Commitment to the Institution’s ethical values. Teamwork. Creativity and innovation in practice.