Job Summary: A professional to provide on-site technical support, handle service tickets, perform maintenance and installation of IT equipment, and configure systems and network devices. Key Highlights: 1. On-site technical support and incident/request ticket handling. 2. Preventive and corrective maintenance on desktops, notebooks, and peripherals. 3. Installation, configuration, and replacement of IT equipment, including operating systems. **Responsibilities** * Provide on-site technical support to users at assigned locations * Handle technical incident and request tickets according to registered demands * Perform preventive and corrective maintenance on desktops, notebooks, and peripherals * Carry out installation, configuration, and replacement of IT equipment * Perform OS formatting and installation * Configure and support printers, scanners, and network devices * Ensure compliance with SLAs, internal procedures, and IT policies **Requirements** * Availability for immediate start * Experience in tasks relevant to a Field Analyst Minimum Education: Technical Course