We are looking for engaged professionals who want to make a difference through hospitality, care, and excellence. Be part of one of the most modern hospital complexes in the country, a Brazilian reference for the quality and safety of its medicine and the humanism of its professionals, with innovative processes and equipment. **Responsibilities and duties** * Perform registration and control access for patients, family members, visitors, suppliers, and clients in general at healthcare units and other strategic access points of the Institution. * Address solutions for customer needs during the service process and provide appropriate guidance. * Participate in training programs, seeking knowledge improvement specific to the area of activity. * Understand the company's mission, principles, values, policies, and objectives, complying with organizational standards. **Requirements and qualifications** * High school diploma completed; * Knowledge of Microsoft Office Suite; * Experience in customer service * Desired knowledge of the Tasy System **Additional information** We are Santa Casa de Porto Alegre, a hospital complex comprising eight hospitals and over **two hundred years of history.** A national and international reference in cardiology, cardiovascular surgery, transplants, neurosurgery, pulmonology, thoracic surgery, oncology, and high-complexity pediatrics. Every year, we serve **over 1 million** people from all Brazilian states and **490** municipalities in Rio Grande do Sul. With our **10,000+ professionals**, we are making history and helping create a world where everyone has access to quality healthcare. Over **25,000 people** pass through our corridors daily, and with humanity, hospitality, compassion, ethics, kindness, respect, and love, we make a difference in the lives of them all. Diversity and Inclusion are essential to Santa Casa, because we are many—numerically, in differences, and in commonalities. We are multiplicity. But we are also humanity. We are plural individuals united by a singular purpose. We are all Santa Casa. Thus, SOMOS is the name given to Santa Casa’s Diversity and Inclusion program. Our culture of welcoming, caring, and coexisting is present across all our hospitals: Hospital Santa Clara, Hospital São Francisco, Pavilhão Pereira Filho, Hospital São José, Hospital Santa Rita, Hospital Dom Vicente Scherer, Hospital da Criança Santo Antônio (in Porto Alegre), and Hospital Dom João Becker (in Gravataí/RS). The Santa Casa network also includes **Primary Health Care Units** (APS), **Urgent Care Units** (UPA), **Casa de Apoio Madre Ana**, the **Historical\-Cultural Center**, and the **Santa Casa Cemetery**. Santa Casa de Porto Alegre combines tradition, innovation, history, culture, education, and research. **Shall we together make a difference in people's lives?**