Are you organized, communicative, and experienced in customer service and sales? This position is for you! We are seeking an experienced receptionist to join a pet industry company located in the Pinheiros / Vila Madalena area. The environment is dynamic, welcoming, and has high customer traffic—ideal for those who enjoy interacting, solving problems, and being part of a professional team! **Responsibilities:** In-person, WhatsApp, and telephone support Scheduling of services (bathing, grooming, daycare, pet hotel, and clinic) Calendar organization and time slot management Assistance with pet check-in and check-out Sales of services and packages (experience in sales is a plus) Use of spreadsheets and simple systems Communication with internal team members (monitors, bathing/grooming staff, clinic staff) Basic reception and cashier duties **Requirements:** Previous experience in customer service Proficiency in using WhatsApp for commercial customer service Basic knowledge of Excel Friendliness, responsibility, and proactivity Sales experience is a plus Experience working at a pet shop or veterinary clinic is desirable **Benefits:** Location: Pinheiros, São Paulo/SP Employment type: CLT (Consolidated Labor Laws) contract Working hours: Monday to Friday, 7:00 AM to 3:20 PM Saturdays: 8:30 AM to 4:50 PM (Sundays off) Salary: BRL 1,700.00 Benefits: Transportation Allowance + Meal Voucher (552) Receptionist / Customer Service Representative – MenvieVagas