**#JoinTP** **Responsibilities and Duties:** Conduct proactive customer service via a relationship center and provide solutions to app users, delivering customer-focused support aimed at resolving customer issues as well as managing their interactions with various Sellers offering products, thereby fostering closeness, loyalty, and ensuring an optimal shopping experience. **Salary:** BRL 1,518.00 + Benefits **Working Hours:** Flexible shifts; **Shift Schedule:** 6x1 (Rotating days off) **Work Modality:** On-site **Work Location:** São Gonçalo do Amarante (RN) **What We Are Looking For (Requirements):** Must be of legal age; Completed high school education; Customer service experience is desirable; Availability to work on-site in São Gonçalo do Amarante – RN; **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: you can advance to your next step in just three months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing Program) – we recognize and reward your performance. * Meal voucher and food allowance. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life insurance and funeral assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: promoting quality of life and access to a network of gyms. * Health plan covering dependents – caring for those you love. * Daycare allowance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process comprises multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**