**Are you fluent in more than one language? We are looking for talented and motivated professionals to join our team! If you are passionate about languages and cultures, this is the perfect opportunity for you!** **Do you prioritize customer experience and strive for the BEST service?** **DO YOU ENJOY VOICE SUPPORT, CHAT, ANSWERING QUESTIONS, CUSTOMER RETENTION, SALES, AND PROVIDING SUPPORT TO PEOPLE?** **If your answer is YES, then you’re exactly who we’re looking for!!!!** **\#JoinTP** At TP, we respect and value diversity and do not tolerate any form of discrimination. We are all responsible for defending, accepting, and promoting inclusion in pursuit of a more respectful and equitable society. We are committed to fostering an increasingly plural, diverse, and welcoming environment! At TP, you can be yourself! **Responsibilities and Duties:** You will provide support across one or more of the following centers: Customer Service and Information Center; Outbound Call Center; Retention Center; Support Center; Collections Center; Sales Center. We seek a professional who delivers courteous, engaged, and committed service, always striving for personalized customer interaction. **Salary:** Market-competitive (some positions include variable compensation and night shift allowances) **Working Hours:** Multiple shifts available (morning, afternoon, and night) **Work Schedule:** 6 days on / 1 day off (rotating days off) \| 5 days on / 2 days off (weekend days off) **Employment Type:** On-site **\| Work Location:** Parnamirim – RN or São Gonçalo do Amarante – RN **What We Are Looking For (Requirements):** * Must be of legal age; * Completed high school education; * Position exclusively for People with Disabilities — valid medical certificate required; * **English proficiency at intermediate level or higher;** * **Spanish proficiency at intermediate level or higher;** * Prior customer service experience preferred; * Availability to work on-site at one of our campuses; **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to employee benefits—and it’s no coincidence. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Path Program: advance to your next role in just 3 months. * Educational Partnership: up to 50% discount to support your development. **Financial Benefits** * Differentiated PLR (Profit-Sharing Plan) – we recognize and reward your performance. * Meal vouchers and food vouchers. * Fuel vouchers (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality-of-life benefits and access to a network of gyms. * Health Insurance plan covering dependents – we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee selection for the position. Your performance will be assessed by the recruiter only after completion of the entire evaluation cycle. **Thank you for your interest in joining TP—we wish you good luck!**