**Are you fluent in more than one language? We are looking for talented and motivated professionals to join our team! If you are passionate about languages and cultures, this is the perfect opportunity for you!** **Do you prioritize customer experience and aim for the BEST service?** **DO YOU ENJOY VOICE SERVICE, CHAT, RESOLVING QUESTIONS, RETENTION, SALES AND SUPPORTING PEOPLE?** **IF YOUR ANSWER IS YES, WE ARE LOOKING FOR YOU!!!!** **\#JoinTP** At TP, we respect and value differences and do not tolerate any form of discrimination. We are all responsible for defending, accepting, and promoting inclusion in pursuit of a society with greater respect and equity. We are committed to fostering an increasingly diverse, inclusive, and welcoming environment! At TP, you can be yourself! **Responsibilities and Duties:** You will provide service to one of the following centers: Customer Service and Information Center; Outbound Call Center; Retention Center; Support Center; Collections Center; Sales Center. We seek a professional who provides courteous, engaged, and committed service, always striving for personalized customer interaction. **Salary:** Market competitive (some positions include variable pay \+ night shift allowance) **Schedules:** Various shifts (morning, afternoon, and night) **Work Schedule:** 6x1 (rotating days off) \| 5x2 (weekend days off) **Work Mode:** On-site **\| Work Location:** Parnamirim \- RN or São Gonçalo do Amarante \- RN **What we are looking for (Requirements):** * Must be of legal age; * High school diploma; * Exclusive position for People with Disabilities \- with medical report; * **English at least at intermediate level;** * **Spanish at least at intermediate level;** * Previous customer service experience desirable; * Availability to work on-site at one of our campuses; **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits, and it's no coincidence. Here, we value quality of life, development, and security for our employees. Discover some of the features that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts up to 50% to support your development. **Financial Benefits** * Differentiated PLR – we recognize and reward your performance. * Meal allowance and food allowance. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Well-being** * TotalPass: wellness and access to a network of gyms. * Health Plan including dependents – we care for those you love. * Childcare Assistance: up to the first 60 months of the child’s life, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our job openings are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities depending on your progress in the screening. Please keep in mind that participation in all stages does not guarantee approval for the position. Your performance will only be evaluated by the recruiter after completion of the entire assessment cycle. **Thank you for your interest in joining TP. We wish you good luck!**