**Are you fluent in more than one language? We are looking for talented and motivated professionals to join our team! If you are passionate about languages and cultures, this is the perfect opportunity for you!** **Do you prioritize customer experience and strive to deliver the BEST service?** **DO YOU ENJOY VOICE SUPPORT, CHAT, RESOLVING INQUIRIES, RETENTION, SALES, AND PROVIDING PEOPLE WITH SUPPORT?** **IF YOUR ANSWER IS YES, WE ARE LOOKING FOR YOU!!!!** **\#JoinTP** At TP, we respect and value differences and do not tolerate any form of discrimination. We are all responsible for defending, accepting, and promoting inclusion in pursuit of a more respectful and equitable society. We are committed to fostering an increasingly plural, diverse, and welcoming environment! At TP, you can be who you are! **Responsibilities and Duties:** You will provide support within one of the following centers: Customer Service and Information Center; Outbound Call Center; Retention Center; Support Center; Collections Center; Sales Center. We seek a professional who provides courteous, engaged, and committed service, always aiming to personalize customer interactions. **Salary:** Market competitive (some positions include variable pay \+ night shift allowance) **Work Hours:** Various shifts (morning, afternoon, and night) **Schedule:** 6x1 (alternating days off) \| 5x2 (weekend days off) **Work Model:** Onsite **\| Work Location:** Parnamirim \- RN or São Gonçalo do Amarante \- RN **What we are looking for (Requirements):** * Must be of legal age; * High school diploma completed; * Position exclusively for Persons with Disabilities \- with medical documentation; * **English at least at intermediate level;** * **Spanish at least at intermediate level;** * Previous customer service experience is desirable; * Availability to work onsite at one of our campuses; **At TP, well-supported people build extraordinary results!** We are a market reference when it comes to benefits, and that’s no accident. Here, we value quality of life, development, and the security of our employees. Discover some of the advantages that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts up to 50% to support your development. **Financial Benefits** * Differentiated PLR – we recognize and reward your performance. * Meal voucher and food voucher. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted credit. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Well-being** * TotalPass: wellness and access to gym network. * Health Plan including dependents – we care for those you love. * Childcare Assistance: up to the child's first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to Persons with Disabilities.** Please note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee job placement. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**