**Requirements** * Degree in Administration or related fields; * Proficiency in Office Suite (intermediate to advanced level). **Desired Experience** * Experience in customer service; * Familiarity with customer service systems and tools; * Experience handling customer inquiries via phone calls, WhatsApp, and email. **Responsibilities** * Provide customer service via phone, WhatsApp, and, when necessary, in person; * Provide support for Mittu products; * Open and close service tickets; * Prepare reports; * Perform other activities related to the department. **Desired Profile** * Strong communication skills and emotional control; * Technical skills appropriate for the role; * Collaborative mindset and ability to work effectively in a team; * Willingness to learn and continuously develop. Employment type: Full-time CLT contract Salary: R$1,518.00 per month Benefits: * Meal allowance * Transportation allowance