* **Plan;** * **Implement;** * **Manage and support technological systems and infrastructures within an organization**. * **Technical support**: Resolve hardware and software issues, configure systems, and provide user support and training. * + **Information security**: Develop and implement policies and procedures to protect confidential data against threats. + **Infrastructure**: Install and configure computer networks, ensure communication between software and hardware, and perform maintenance on systems and devices. + **Planning and implementation**: Assess the organization’s technological needs, propose solutions, and implement new technologies. + **Project management**: Monitor IT project execution, from planning through to user validation.