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Job Summary: We are seeking engaged and communicative professionals to provide customer service via online chat and ticketing systems, offering support on various issues. Key Highlights: 1. Working with technology and communication, prioritizing customer experience. 2. Focus on excellence in customer service. 3. A team that values employee development and quality of life. Do you enjoy working with technology and communication, and want to join a team that values customer experience? This opportunity is for you! \#JoinTP We seek engaged, communicative professionals focused on excellence, to deliver customer service via online chat and ticketing systems, providing support on order-related questions, deliveries, exchanges, returns, and payments. **Salary:** BRL 1,518.00 \+ Benefits \+ Career Development Plan Shifts: 09:00 \- 22:20 **Schedule:** 6 days on / 1 day off (Sundays off) \| 6h20 daily shift Mode: On-site \| Work **Location:** Parnamirim building \- RN What We Are Looking For (Requirements): Must be of legal age; Completed high school education; Prior customer service experience required; Proficiency in handling multiple screens simultaneously and good typing skills; Availability to work at the Parnamirim/RN facility; At TP, well-cared-for people achieve extraordinary results! We are a market reference in benefits—and for good reason. Here, we value quality of life, employee development, and security. Discover some differentiators that make TP an excellent place to work: Professional **Development \* Language Program:** available to all employees. \* **Internal Promotions:** We encourage growth from within! \* JUMP Career Pathway: Advance your career in just 3 months. \* Educational Partnership: Up to 50% discount to support your development. Financial Benefits \* Differentiated PLR \- we recognize and reward your performance. * Meal voucher and food allowance. \* Fuel allowance (for night shifts). \* Bullla **Card:** salary advance and consigned credit. \* **Life Insurance and Funeral Assistance:** peace of mind for you and your family. Health and **Quality of Life \* TotalPass:** quality of life and access to a network of gyms. \* Health Insurance including dependents \- caring for those you love. \* Daycare **Assistance:** up to the child's first 60 months, supporting parents. \* Quality of Life **Program:** physical, mental, social, and financial well-being. All our positions are inclusive and open to Persons with Disabilities. Please note that our selection process includes multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the full assessment cycle. Thank you for your interest in joining TP—we wish you good luck! **Benefits:** To be determined **About the company:** We are a family of over 410,000 professionals who work every day to make a difference in the lives of millions of consumers! For over 40 years, we have connected leading brands with their consumers worldwide! Billions of unique interactions—that’s TP. Join this team! Together, with every interaction, we’ll make the world a better place! At TP, our Customer Service Agents are Interaction Experts. After all, they assist thousands of consumers daily—listening, resolving, engaging, and delighting with every interaction.
