**Do you prioritize customer experience and strive to deliver the BEST service?** **Do you enjoy solving problems and helping people?** **If your answer is YES, then you’re exactly who we’re looking for!!!!** **After all, this is where you can put your communication skills into practice—winning over customers and clarifying all their questions in the most effective way through voice-based customer service.** **#JoinTP** **Responsibilities and Duties:** Provide telephone, email, and chat support to customers, resolving their questions and issues related to card payment terminals; Accurately and thoroughly record and document each customer service case; Deliver clear and precise information regarding company products, services, and policies; Offer basic technical support to resolve technical issues with card payment terminals; Ensure customer satisfaction through courteous, empathetic, and efficient service. **Salary:** R$ 1,518.00 **Work Hours:** Multiple start times available **Work Schedule:** 6x1 (rotating days off)**Shift Duration:** 6 hours and 20 minutes**Work Mode:** On-site**Work Location:** Parnamirim – RN **What We’re Looking For (Requirements):** * Must be of legal age * High school diploma or equivalent * Customer service experience preferred * Availability to work on-site in Parnamirim – RN **At TP, well-cared-for people build extraordinary results!** We are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: you can advance to your next role in just 3 months. * Educational Partnership: up to 50% discount to support your development. **Financial Benefits** * Differentiated Profit-Sharing Program (PLR) – we recognize and reward your performance. * Meal Voucher and Food Allowance. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: wellness and access to a network of gyms. * Health Insurance including dependents—we care about the people you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee hiring. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**