**Have you ever thought about working in a dynamic environment, within a collaborative setting marked by constant transformation and growth?** **Are you up-to-date with the world of technology and communication networks? Yes?! Then this position is for you!** **\#JoinTP** **Responsibilities and Duties:** Conduct proactive and reactive customer service to ensure bill payment compliance; Analyze the customer’s history prior to contact, aiming to correct information and clarify doubts. **Salary:** BRL 1,518.00 + Benefits + Career development plan **Shifts:** Various shifts available **Schedule:** 6 days on / 1 day off (rotating days off) | Start time: 6:20 AM **Work Mode:** On-site | **Work Location:** São Gonçalo do Amarante (SGA) – RN. **What We Are Looking For (Requirements):** * Must be at least 18 years old; * High school diploma completed; * Customer service experience preferred, especially in collections or sales; * Prior experience in collections is a strong advantage. **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: you can advance to your next role in just 3 months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated Profit-Sharing Program (PLR) – we recognize and reward your performance. * Meal voucher and food allowance. * Fuel allowance (for night shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life insurance and funeral assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health plan covering dependents—we care for those you love. * Daycare assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee selection for the position. Your performance will be assessed by the recruiter only after completion of the entire evaluation cycle. **Thank you for your interest in joining TP—we wish you good luck!**