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To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.\n\n\n**DEIB Statement** \n\nAt Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, \"Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry\". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.\n\n\n**BEWARE – RECRUITMENT FRAUD** \n\nIt has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our\\-recruitment\\-process\n\n\n**About Vestas** \n\nVestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. \n\nAcross the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. 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Then this opportunity is for you!\n\n\n#JoinTP\n\n\nResponsibilities and Duties: Responsible for serving corporate clients (legal entities), resolving financial requests, conducting negotiations, updating registration data, retaining clients, and offering services related to card machines and payment solutions.\n\n \n\nSalary: BRL 1,674.39 + Benefits + Career Development Plan\n\n\nWorking Hours: Between 08:00 and 20:00\n\n\nShift Schedule: 6x1 — Fixed Sundays off — Shift duration: 6h20 | 5x2 — Monday through Friday — Shift duration: 7h12\n\n\nWork Modality: On-site | Work Location: Parnamirim — RN\n\n \n\nWhat We Are Looking For (Requirements):\n\n\nMust be of legal age;\n\n\nCompleted high school education;\n\n\nSales and retention skills are a plus;\n\n\nAvailability to work at the Parnamirim Campus — RN.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. \n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: in just 3 months, you can take your next step.\n* Educational Partnership: discounts of up to 50% to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Program (PLR) — we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for overnight shifts).\n* Bullla Card: salary advance and payroll-deducted credit.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Quality of Life**\n\n* TotalPass: quality of life and access to a network of gyms.\n* Health Plan including dependents — we care for those you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial well-being.\n\n**All our job openings are inclusive and extend to People with Disabilities**\n\n\n\n\nPlease note that our selection process consists of multiple stages conducted independently. Throughout the process, you may be invited to participate in additional activities as screening progresses.\n\n\nPlease remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle.\n\n\n\n\n**Thank you for your interest in joining TP—we wish you good luck!**","price":"R$1,674/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765478546000","seoName":"rn-expert-in-interaction-attendance-retention","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-parnamirim/cate-other25/rn-expert-in-interaction-attendance-retention-6470125399654512/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"6d015548-3efd-4818-bf62-68564f7cae16","sid":"77f403b2-b286-49b3-96c1-89d40c180081"},"attrParams":{"summary":null,"highLight":["Corporate client service","Service negotiations and retention","Benefits such as meal vouchers and career development plan"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1765478546847,"categoryName":"Other25","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Av. 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Explore problem details by asking questions, to better understand the customer’s issue in a courteous conversation. Guide the customer through articles or procedures clearly and simply, avoiding technical or complex terminology. Explain clearly and concisely so the customer understands what has been done and what further actions are required from them, the company, or third parties. Resolve all issues brought by the customer according to current policies and procedures, even when resolution requires time. Change passwords. Configure devices. Restore accounts or devices. Pairing. Cancel services or subscriptions. Direct customers to authorized service centers or other departments. Schedule technician visits for hardware repairs. Restore content from backups. Assist customers in performing cloud or PC backups. Enrich, assist, or suggest additional value beyond the customer’s initial request. Represent the brand and its partners at all times, especially when the customer is dissatisfied with the proposed solution. Build collaborative and effective relationships with colleagues, suppliers, and customers. Resolve inquiries and issues on first contact, focusing on efficiency. Properly manage escalations to the Team Manager or Supervisor. Demonstrate self-management and self-confidence in daily activities. 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Collaborate with the delivery team to identify areas for improvement and implement corrective actions. Develop and maintain detailed reports on quality metrics, highlighting trends and patterns. Provide clear, constructive feedback to team members and management to foster continuous improvement. Assist in training and coaching delivery personnel on quality assurance procedures and best practices. Ensure compliance with company policies, industry regulations, and customer service standards. Act as a liaison between quality assurance and other departments to resolve quality\\-related issues efficiently. Participate in the design and development of quality improvement initiatives and strategies.\n**Qualifications:**\n\n\nFluency in English and one additional language (both written and spoken). Proven experience in quality assurance, preferably within the delivery industry. Strong analytical skills and the ability to interpret complex data. Excellent written and verbal communication skills. Detail\\-oriented with a strong focus on accuracy and consistency. Ability to work independently and as part of a team in a fast\\-paced environment. Proficiency in Microsoft Office Suite and experience with quality management software is a plus. Strong problem\\-solving skills and the ability to make data\\-driven decisions.\n**Working Conditions:**\n\n\nOffice\\-based with potential travel to local delivery sites. Requires flexibility to work outside regular business hours when necessary to meet quality goals and deadlines.\n**Equal Opportunity Statement:**\n\n\n\nWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, nationality, disability status, or any other characteristic protected by law.\n\n\n**Application Process:**\n\n\n\nInterested candidates should submit their resume and a cover letter detailing their experience and language proficiency.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765146256000","seoName":"bilingual-quality-monitor-delivery","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-parnamirim/cate-customer-service-call-center/bilingual-quality-monitor-delivery-6465872081241912/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"3b4c73a7-5f7f-4fd3-9896-976a1cd0affb","sid":"77f403b2-b286-49b3-96c1-89d40c180081"},"attrParams":{"summary":null,"highLight":["Bilingual Quality Monitor role","Fluency in English and another language","Office-based with potential travel"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1765146256346,"categoryName":"Customer Service Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"Av. 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Here, we value quality of life, professional development, and the security of our team members. \n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: advance to your next role in just 3 months.\n* Educational Partnership: up to 50% discount to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Bonus (PLR) – we recognize and reward your performance.\n* Meal Voucher and Food Allowance.\n* Fuel Voucher (for overnight shifts).\n* Bullla Card: salary advance and consigned credit.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Quality of Life**\n\n* TotalPass: promoting quality of life and access to a network of gyms.\n* Health Insurance including dependents—we care for those you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial wellbeing.\n\n**All our positions are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process comprises multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses.\n\n\nPlease remember that participation in all stages does not guarantee approval for the position. 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