Quality Assistant - Natal/RN

Description

For 18 years, PG Prime Group has been a benchmark in the premium automotive segment, representing global brands such as Audi, BRP, Volvo, Jaguar, Land Rover, Jeep, RAM, Leapmotor, GWM, BMW, BMW Motorrad, Triumph, and Ducati. Our journey is driven by excellence, innovation, and, above all, people who make a difference every day. If you are passionate about high-end automobiles and wish to join our team in an environment of continuous learning, knowledge sharing, and performance recognition, explore our opportunities and become part of PG Prime with us! **Responsibilities and Duties** * Support monitoring and control of quality area processes and indicators; * Assist in implementing, maintaining, and standardizing internal procedures and quality programs; * Conduct follow-up on internal audits, checklists, and corrective action plans; * Monitor records, evidence, and documentation related to quality processes; * Track customer satisfaction indicators, complaints, and improvement opportunities; * Support operational areas in complying with company-established standards and procedures; * Assist in preparing reports, presentations, and administrative controls for the department; * Contribute to disseminating a culture of quality and continuous improvement among employees; * Support training sessions, alignment meetings, and actions related to quality processes; * Comply with internal procedures, organizational norms, and guidelines. **Requirements and Qualifications** * Completed high school; undergraduate studies preferred, preferably in Administration, Production Engineering, or Quality Processes; postgraduate studies desirable; * Effective Communication, Strategic Focus, Empathy and Customer Focus, Resilience, Sense of Ownership, Emotional Intelligence; * Knowledge of administrative processes, operational controls, and quality indicators. **Additional Information** We offer the following benefits to our PG Prime team: * Voluntary health insurance plan (Hapvida, Unimed & Viver Mais); * Mandatory dental insurance plan (SulAmérica); * Mandatory life insurance (Porto Seguro); * Gym membership agreement (TotalPass); * Education agreement (Estácio de Sá University & Potiguar University); * Education agreement (Senac College); * Sesc agreement; * Pharmacy agreement (Pague Menos, Drogasil); * Commuter allowance (optional); * Birthday Day Off; * **Salary negotiable (market-competitive)**; * Working Hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturday, 8:00 AM to 12:00 PM. Our story began 18 years ago... Since then, we have evolved alongside the automotive industry, bringing cutting-edge technology and enabling outstanding service for our customers. Today, PG Prime Group drives economic activity across multiple states—not only in Rio Grande do Norte (RN) but also leading in Cabedelo (PB), João Pessoa (PB), and Fortaleza (CE). We are a benchmark in the premium sector, representing 14 of the world’s most valuable brands: Audi, BMW, BMW Motorrad, BRP, Ducati, GWM, Jaguar, Jeep, RAM, Leapmotor, Land Rover, Triumph, and Volvo. Just like our partners, we must evolve—and this transformation involves greater technological implementation, enhanced customer service training, modernization of facilities, and even updates to our visual identity. With breadth and modernity, we enter a new phase—embracing current trends while continuing to honor the traditions and excellence that have won over countless customers. From V8 engines to electric powertrains, from the adrenaline of two-wheeled riding to the luxury and meticulous attention to detail—we bring together everything that drives us. For 18 years, we have maintained the same 'face' for you—even amid numerous changes over time and the diversity of models in our portfolio. Thus, one and a half decades later, this family-owned business, led by CEO Abílio Oliveira, breathes new air—remaining a benchmark in the segment, yet with a refreshed identity. Join us and keep moving forward!