Apprentice - Multiskill Customer Service

Description

Job Summary: An analytical and empathetic professional focused on simplifying the customer experience in the insurance segment, working in multiskill customer service. Key Highlights: 1. Analytical profile with a focus on problem-solving 2. Empathetic customer service and excellence in the insurance segment 3. Multiskill operations via chat, voice, email, and WhatsApp **Want to build your future with us?** **If you have an analytical profile, enjoy solving problems, and constantly strive to simplify the customer experience, this opportunity is for you.** **We value detail-oriented professionals with an empathetic attitude and a focus on excellence in customer service, especially in the insurance segment.** **\#JoinTP** **Responsibilities and Duties: Multiskill customer service via chat, voice, email, and WhatsApp to support customers in resolving inquiries, providing guidance in an empathetic and courteous manner, always ensuring an excellent service experience.** **Working Hours:** 08:00 \- 21:00 **Schedule:** 5x2 (weekend days off) **Shift Duration:** 6 hours **Work Mode:** On-site **Work Location:** São Gonçalo do Amarante/RN **What We Are Looking For (Requirements):** Must be of legal age; Completed high school education; Availability to work at the São Gonçalo do Amarante/RN facility; Proficiency in handling multiple screens and good typing skills; **Thank you for your interest in joining TP — best of luck!**