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Call Center Customer Service in Parelhas
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Call Center Customer Service
Parelhas
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Job Type
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Location:Parelhas
Category:Call Center Customer Service
Gas Station Attendant64880020318339120
Indeed
Gas Station Attendant
Description: Mandatory prerequisites: * Completed high school education; * Flexibility and availability for frequent travel. Desirable prerequisites: * Strong communication skills and friendliness in customer service; * Organization and responsibility to work across different units; * Prior experience in customer service and/or sales is desirable. * Deliver excellent service via chat and in person; * Greet customers and understand their needs; * Present products and solutions, negotiating deadlines and terms; * Conduct sales and follow up with customers post-sale; * Organize and maintain the workplace; * Open and monitor support tickets in the system, ensuring resolution of requests; * Support daily store operations, contributing to the smooth functioning of the location; * Collaborate with the team, always focusing on continuous improvement! 251220020255789422
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Attendant - Ferista64860588135809121
Indeed
Attendant - Ferista
Here at Proxxima, we value people who love being on the move, enjoy interacting with others, and are passionate about delivering incredible experiences. **If you are available for travel**, are flexible, communicative, and want to join a company that grows with its people, **this opportunity is for you!** **Responsibilities and duties** * Deliver exceptional service via chat and in person; * Greet customers and understand their needs; * Present products and solutions, negotiating deadlines and terms; * Conduct sales and support customers post-sale; * Organize and maintain the workplace; * Open and monitor support tickets in the system, ensuring resolution of requests; * Support daily store operations, contributing to smooth functioning of the space; * Collaborate with the team, always focusing on continuous improvement! **Requirements and qualifications** **Mandatory prerequisites:** * Completed high school education; * Flexibility and **availability for frequent travel.** **Desirable prerequisites:** * Strong communication skills and friendliness in customer service; * Organization and responsibility to work across different units; * Prior experience in customer service and/or sales is desirable. **Additional information** **Area of operation:** Commercial **Work schedule:** 44 hours per week, from **Monday to Saturday** **Employment type:** CLT – **On-site** **Compensation:** R$ 1,598.76 + Commission **Benefits that make a real difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Optum – Health and Well-being Life Insurance Partnerships with educational institutions Access to SESI (all regional branches) Access to SESC (Garanhuns – PE) #SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and above all, a focus on people—who are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 – Jan 2026 * GPTW Diversity Award 2025 – “Young Talents” Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** #VemPraProxxima
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
R$1,598/month
Attendant (1)64522207438594122
Indeed
Attendant (1)
Description: Mandatory requirements: * High school diploma; Advantages: * Good communication and customer service skills; * Ability to work in a team; * Experience in sales and negotiation; * Basic knowledge of Office suite; * Courses in customer service will be an advantage. Provide excellent customer service via chat and in person; Receive customers and understand their needs; Present products and solutions, negotiating deadlines and terms; Conduct sales and follow up with customers after the sale; Organize and maintain the workplace; Open and monitor system tickets, ensuring resolution of requests; Support daily store operations, contributing to the smooth functioning of the space; Collaborate with the team, always focusing on continuous improvement! 251109020218558145
4JJF+MV São Vicente do Seridó, PB, Brazil
Negotiable Salary
Backoffice Call Center64384647015811123
Indeed
Backoffice Call Center
We are looking for new talents to join our team. If you enjoy technology, have an affinity for teamwork, value people, are dynamic and committed to continuous improvement, come be part of our team. **Responsibilities and duties** * Coordinate with all necessary departments to provide the most suitable solutions to complaints. * Handle customer requests arriving through HSM and inbound channels from store and voice (call center) services, addressing and registering them according to the type of request based on the demand. * Open a system ticket for each case and close it once a solution is provided. * Conduct negotiation for reversal/retention according to the current offer matrix for customers requesting cancellation. * Receive and perform initial handling for High-Value customers (monthly fees above R$150.00). * Process approved cancellations of individual contracts. * Apply and/or request financial discounts. * In cases where issues cannot be resolved, forward the request to the responsible department and monitor the end-to-end resolution. * Perform advanced technical procedures upon request to meet customer needs. * Manage and handle customer demands arriving through the **Reputational Backoffice / Resolve Now / Level 2** queue, treating them according to the customer's specific request type. **Requirements and qualifications** **Mandatory prerequisites:** * High school diploma **Desirable prerequisites:** * Strong oral and written communication skills; * Teamwork ability; * Communicative profile; * Dynamic personality; * Courses related to the field. * Basic Excel skills. * Experience in telemarketing/customer service. **Additional information** **Area:** **Customer Experience** **Working hours:** 36 hours per week, from **Monday to Friday** **Employment type:** CLT – **On-site** **Benefits that make a difference for you!** Transportation allowance Meal allowance Health insurance (60% covered) Dental plan by SulAmérica Optum – Health and well-being Creditas – Financial benefits Life insurance Partnerships with educational institutions Access to SESI (all branches) Access to SESC (Garanhuns - PE) #SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and especially a focus on people, who are our greatest purpose. We are looking for individuals who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue earning certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 - Jan 2026 * Awarded GPTW Diversity 2025 – Young Talents Category To make this vision a reality, we rely on our most valuable asset: our team. **Grow with us!** #VemPraProxxima
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Junior Backoffice (Networks and IT)64383302548610124
Indeed
Junior Backoffice (Networks and IT)
Description: Mandatory requirements: * High school diploma. Desired requirements: * Good oral and written communication; * Teamwork skills; * Communicative profile; * Dynamic profile; * Additional courses in networking; * Proficiency in technical English. Responsibilities: * Ensure the proper functioning of the quality management system; * Perform support services in the related area; attend to link customers, providing and receiving information about products and services; handle various pending issues, carrying out all necessary procedures related to them; * Verify and analyze complaints received via calls; * Address requests before forwarding to external teams, aiming for quick and accurate resolution; * Provide feedback and confirm with the customer whether the issue has been resolved after actions taken by BackOffice; * Contact responsible departments to provide user support; * Provide remote support to technicians; * Monitor predefined request deadlines and ensure SLAs are met; * Perform support services in the related area; * Attend to link customers, providing and receiving information about products and services; * Know and comply with quality policy guidelines; * Know and comply with regulatory procedures related to your activity and sector; * Organize individual or shared work environment. Assignments: * Analyze and process received requests; * Add Access Points to maintenance; * Conduct customer feedback. 2511060202271366755
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Attendant64383177245827125
Indeed
Attendant
Are you communicative, resourceful, and comfortable interacting with customers? **Then this position is for you!** At Proxxima, we believe in the power of connection and seek talents who make a difference in our customers' daily lives. **Responsibilities and duties** Provide excellent customer service via chat and in person; Receive customers and understand their needs; Present products and solutions, negotiating deadlines and terms; Perform sales and follow up with customers after the sale; Organize and maintain the work environment; Open and monitor support tickets in the system, ensuring demand resolution; Support store operations, contributing to the smooth running of the space; Collaborate with the team, always focusing on continuous improvement! **Requirements and qualifications** Mandatory prerequisites: * High school diploma completed; Advantages: * Good communication and customer service skills; * Ability to work well in a team; * Experience in sales and negotiation; * Basic knowledge of Microsoft Office; * Customer service-related courses will be an advantage. **Additional information** **Field of activity:** Sales **Working hours:** 44 hours per week, from **Monday to Saturday** **Employment type:** CLT – **In-person** **Remuneration:** BRL 1,598.76 + Commission **Benefits that make a real difference for you!** Transportation allowance Food allowance Health insurance (60% covered) Dental plan by SulAmérica Optum – Health and wellness Creditas – Financial benefits Life insurance Partnerships with educational institutions Access to SESI (all branches) Access to SESC (Garanhuns - PE) \#SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and above all, focus on people, who are our greatest purpose. We look for individuals who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue achieving certifications: * ISO 9001:2015 * GPTW Certification - Jan 2025 - Jan 2026 * GPTW Diversidade 2025 Awarded Company - Young Talents Category To make this possible, we count on our most valuable asset: our team. **Grow with us!** \#VemPraProxxima
4JJF+MV São Vicente do Seridó, PB, Brazil
R$1,598/month
LABORATORY ASSISTANT PHYSICAL PREPARATION64190725243650126
Indeed
LABORATORY ASSISTANT PHYSICAL PREPARATION
**Job Responsibilities:** * Responsible for carrying out sample preparation steps according to the defined flowchart and through the laboratory's work instructions. * Perform sample preparation activities using drying, crushing, quartering, sieving, and pulverizing processes, complying with work instructions. * Carry out archiving and disposal of samples according to internal procedures. * Comply with and ensure compliance with the Code of Ethics, safeguarding adherence to clauses regarding ethical duties common to employees. * Report issues related to their area of responsibility to immediate leadership, presenting and discussing problems and irregularities, proposing solutions to support the definition of procedures and actions to be adopted. * Perform activities according to operational procedures and remain updated on area procedures and processes, aiming for continuous improvement. * Guide new employees in tasks related to the area, supervising them and facilitating knowledge of equipment. * Keep the workplace, equipment, and materials clean and organized to maintain good usage conditions and preserve occupational health and environmental aspects, as well as safeguard company assets, requesting maintenance, repair, and/or replacement whenever necessary. * Participate in training sessions when summoned, dedicating effort to achieve desired work performance. * Perform related tasks as directed by immediate supervisor. **Education Requirements:** * Completed High School; * Reside in Currais Novos/RN.
Av. Getúlio Vargas, 730 - Santa Maria Gorete, Currais Novos - RN, 59380-000, Brazil
Negotiable Salary
Young Apprentice - Inec - Picui - PB63823154499713127
Indeed
Young Apprentice - Inec - Picui - PB
Young Apprentice Program based on law 10\.097, which aims to promote social inclusion through professional training . The contract is established in partnership with social institutions affiliated with INEC and can last up to two years; during this period, the apprentice receives training at the affiliated training institution and at the workplace, combining theoretical and practical education. Join this family essentially MADE OF PEOPLE! **Responsibilities and duties** Job activities: * Customer service; * Control and organization of files; * Assist in team work assignments. **Requirements and qualifications** To join our team, you must be between 14 and 24 years old and currently enrolled in high school or have already completed it. **Additional information** Base Salary: R$ 6.90/hour; Working Hours: Monday to Friday, 4 hours per day. Benefits of working with us: Gym partnerships; Life insurance. Bring your talent to INEC! Our Contacts: Paraíba Agroamigo Regional Office Phone: 83 99994\-7124 E\-mail: karine.furtado@inec.org.br / clara.pontual@inec.org.br Register and participate in our selection process. \#INECMADEOFPEOPLE Founded in 1993, the Instituto Nordeste Cidadania (Inec) is a Civil Society Organization (OSC) primarily focused on the sustainable development of communities in the Northeast region of Brazil. In 2003, its qualification as a Public Interest Civil Society Organization (Oscip) enabled Inec to establish a partnership with Banco do Nordeste to operate microfinance programs. Since then, Inec has accumulated 20 years of experience in microcredit, having been responsible for operating Crediamigo from 2003 to 2022, and Agroamigo continuously since 2005. In 2021, the international NGO Water.Org joined forces with Inec and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1\.410\.064 active clients spread across 2\.074 municipalities in Brazil's semi-arid region. Beyond microfinance, Inec invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social protagonism, aligned with the United Nations Sustainable Development Goals (SDGs). Currently, there are over two thousand active employees across all states in the Northeast and in the northern regions of Minas Gerais and Espírito Santo. Be part of this \#madeofpeople team and bring your talent to Inec!
R. Eduardo Macedo, 51, Picuí - PB, 58187-000, Brazil
R$6/hour
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