CUSTOMER SUCCESS ANALYST

Description

Job Summary: We are seeking a Customer Success Analyst to monitor event workflows, verify SLAs, identify deviations, and communicate with internal and external clients. Key Highlights: 1. Expertise in processes and projects highly valued 2. Focus on brand-to-people relationships 3. A safe environment embracing diversity, inclusion, and well-being "We are Pluris, and we live the relationship between brands and people. Here, you grow with us! We believe in the people walking alongside us and invest in them through training and real growth opportunities. All while providing a safe environment embracing diversity, inclusion, and well\-being—where everyone is welcome!" We are looking for a **CUSTOMER SUCCESS ANALYST to:** Monitor all stages of the event workflow; Verify SLAs; Identify process deviations for reporting to compliance; Communicate with internal and external clients. If you have expertise in processes and projects, this opportunity is for you! Experience handling client payments and invoices is a plus. Salary: BRL 4,467.70 \+ benefits, Monday to Friday. Work location: Jacarepaguá, RJ. We look forward to your application! Good luck! Minimum Education: Bachelor's Degree