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Job Summary: The professional will be responsible for customer service, dispensing medications, sales, inventory management, and organizing the area, within an environment that values development and collaboration. Key Highlights: 1. An environment that values humanity and integrity 2. Taking initiative and acting as an agent of transformation in the workplace 3. Opportunities for professional growth We are people who care for people. Each one with unique characteristics, stories, and qualities, yet all united by the same purpose: to live life fully. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and an agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great opportunities for your professional growth. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct sales of over-the-counter products and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an organized customer service area and shelves. Ensure hazardous products are stored appropriately and in compliance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Customer service experience is desirable. * Availability to work on a 6x1 rotating schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. **Additional Information** BENEFITS: * Meal voucher (as per collective bargaining agreement); * Transportation voucher; * Health plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Pague Menos**, health and wellbeing are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good and are committed to delivering healthcare with love to all Brazilians. We operate in every state of the country and currently have nearly **1\.700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people's lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily—grounded in valuing people, focusing on customers, pursuing sustainability, upholding integrity, exceeding results, and innovating in health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, resulting from a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go together?
